Earlier this year, administrators at Hollywood Presbyterian Hospital suddenly discovered they had lost access to their computers. Doctors were locked out of their patients’ medical records, and they couldn’t access their own reports. Their system data had been encrypted by malicious software. While all this data was being held hostage, staffers had to direct sick people to other hospitals. After two weeks of writing everything down on paper, the hospital paid a $17,000 ransom in Bitcoin to regain access to their computer systems. Ransomware not only cost money; it endangered lives.
Is Your Company Ready for a Ransomware Attack?
Nearly half of U.S. companies reported one in the past year.
October 03, 2016
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New!
HBR Learning
Crisis Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Crisis Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to manage uncertainty, dispel rumors, and help your team recover.