Rick Conlow

JANUARY 8, 2023

The thirty-three exceptional customer service quotes arise from leaders that believe in delivering the best customer service. 70% of customer will continue to do business with you if you resolve a complaint effectively. 90% of customers will pay more for good customer service. 11 Customer Service Quotes: The Value.

eBook 107

eBook Leadership Training Training 107

Consulting Matters

APRIL 21, 2022

Do you have your own business? Are you thinking seriously about starting your own business and want one that brings you joy but need a push of encouragement? Over the past year, we've been working together on her business brand, positioning strategy, visual branding, website copy, and design. Does it bring you joy? Learn more.

How To 156

How To Software Consulting Resources 156

Successful Independent Consulting

DECEMBER 12, 2022

Alternatively, if you’ve worked through an agency, you can guess what the client paid for your services by adding 30% to 40% to whatever rate you were paid. Compare to other professional services. As a consultant and solopreneur, how does your rate measure up against other services like accounting? Get right to the point.

Policies 195

Policies Benchmarking Examples Consulting 195

Consulting Matters

JULY 21, 2022

He most recently served as the Chief Executive Officer for Concord Servicing – a company he led to record-breaking growth that culminated in its sale from the founder to a private equity firm. Mark is a sage analyst and strategist who creates results through respect and honoring the system he leads. Mark Johnson [link].

Sales 156

Sales Real Estate Resources System 156

Successful Independent Consulting

NOVEMBER 26, 2021

Alternatively, if you’ve worked through an agency, you can guess what the client paid for your services by adding 30% to 40% to whatever rate you were paid. Compare to other professional services. As a consultant and solopreneur, how does your rate measure up against other services like accounting ? Make it a policy.

Policies 195

Policies Benchmarking Banking Examples 195

Consulting Matters

MARCH 16, 2023

Have you ever felt you need to make more progress with your consulting or coaching business? Today, we decode the profit puzzle and dive into the different levels of success you can achieve with your consulting or coaching business: stable profits, sustainable growth, and scalable success. How great does that sound?

Consulting 156

Consulting Media Sales Marketing 156

Successful Independent Consulting

DECEMBER 13, 2020

Alternatively, if you’ve worked through an agency you can guess what the client paid for your services by adding 30% to 40% to whatever rate you were paid. Compare to other related services. As a consultant and solopreneur, how does your rate measure up against other professional services like accounting? Effective Jan.

Consulting 221

Consulting Policies Benchmarking Examples 221

Progressus

OCTOBER 27, 2023

Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities.

Industry 52

Industry SMB Software Talent 52

The Consultants Peer Group

SEPTEMBER 20, 2023

The Big Con: How Consulting Industry Weakens Our Businesses, Infantilizes Our Government, and Warps Our Economies (Mazzucato and Collington) skewers the industry with examples from Puerto Rico’s bankruptcy to Britain’s Covid contracts. That’s my profession being tarnished, and I am upset. These and other ethics lapses were preventable.

Ethics 98

Ethics Consulting McKinsey Examples 98

Successful Independent Consulting

DECEMBER 4, 2018

Alternatively, if you worked through an agency you can guess what the client paid for your services by adding 30% to 40% to whatever rate you were paid. Last, compare to other related services. As a consultant and solopreneur, how does your rate measure up against other professional services like executive coaching or accounting? (I

Consulting 354

Consulting Policies Benchmarking Examples 354

Effective Managers

MARCH 27, 2024

The introduction of ISO 20700, the first global service delivery standard for management consultants, marks a significant milestone in this pursuit. In this blog, we’ll explore why ISO 20700 is so crucial and how it’s set to redefine the standards and expectations of management consulting.

Consulting 52

Consulting Management Guidelines Ethics 52

Consulting Matters

MARCH 3, 2021

What we're going to focus on instead is how to get future clients who land on your website to say, "Wow! They are not sitting up at night wondering how to find a coach that will unlock their authenticity or a consultant who has a 5-step methodology for aligning people, processes and profits. Which is a sales killer. You get me!".

How To 401

How To Methodologies Survey Leadership 401

Consulting Matters

MAY 12, 2022

Get ready for on-air coaching on pivoting your brand and business from pair of hands to sought-after expert with my guest Dianna Deeney. Be a fly on the wall as Dianna and I tap into her ideal business model (which isn't what she initially had), her unique superpowers, and how she can stand out for the clients she wants to serve.

Engineering 156

Engineering How To Consulting Productivity 156

Harmonious Workplaces

DECEMBER 27, 2023

These professionals stand out as some of the best I’ve met in the biz When I worked as an executive or a consultant advising C-suite leaders and business owners, many of them complained about their inability to attract and recruit talent. However, high-quality individuals who may passively search may not make it into the pipeline.

Recruiting 98

Recruiting Recruitment Meeting B2C 98

Makarios Consulting

JUNE 22, 2022

In this five-part series, we will be looking at “Great Leadership from the Inside Out” … because what is within you as a leader determines what comes out of your leadership. In fact, they assert that: “The best question to ask yourself is, ‘How have I served others today?’”. Why is this the best question? in these ways today.”.

Leadership 75

Leadership Transportation Meeting Education 75

Successful Independent Consulting

JANUARY 20, 2017

Many people who embark on the independent professional path think they should define their services broadly so they will look like a good fit for many projects. I know a highly talented professional with over 20 years of experience with several Fortune 500 companies. We need to rethink our annual giving program.”

Consulting 150

Consulting Turnaround Exercises Technology Implementation 150

Rick Conlow

DECEMBER 21, 2020

Studies show that people who write goals are happier and make more money. A friend of mine set goals to buy his own business. Likewise, I know others who talked a good game but they never had a goal or plan. It also assisted me starting and navigating a successful consulting business. Most people don’t set goals.

eBook 120

eBook Energy How To Video 120

The Management Centre

APRIL 8, 2024

The Calico Group is a collection of social profit-for-purpose businesses, charities and services, that exist to make a difference to people’s lives. Greater social impact is very much in our hearts too, so we were delighted when Calico reached out to see how we could support their managers.

Management 52

Management Groups Development Course 52

Tom Spencer

JUNE 30, 2023

The financial services industry comprises firms that operate across a range of sectors: Asset & Wealth Management, Banking & Capital Markets, and Insurance. Wealth Management is a comprehensive service that goes beyond investing and provides an individual with advice based on their financial position.

Banking 78

Banking Management Real Estate Insurance 78

Tom Spencer

JANUARY 7, 2022

Roaming through a series of management books and business coaching sessions, one can easily feel overwhelmed by the constant reappearance of certain buzzwords. Digitalisation is beyond doubt one of the most impactful business trends of the past 30 years, which has never faltered in momentum.

Consulting 68

Consulting Transportation Case Studies Case Study 68

Makarios Consulting

JUNE 22, 2022

In this five-part series, we will be looking at “Great Leadership from the Inside Out” … because what is within you as a leader determines what comes out of your leadership. In fact, they assert that: “The best question to ask yourself is, ‘How have I served others today?’” Why is this the best question? in these ways today.”

Leadership 52

Leadership Transportation Meeting Education 52

Business Consulting Agency

SEPTEMBER 8, 2023

Embarking on the journey of starting a new business is a thrilling endeavor, filled with the promise of success and innovation. This is where the invaluable assistance of business startup consultants and consulting services comes into play. However, the complexities and uncertainties that accompany this process can be daunting.

Intellectual Property 52

Intellectual Property Efficiency Financial Trends 52

Melissa Agnes

SEPTEMBER 4, 2020

Investing in your professional online reputation is an important Crisis Ready strategy—and ReputationDefender has launched a service to help make this process easy for you. The following is what came out of my and one of my team member’s review of ReputationDefender and its ReputationGrower service. Who is ReputationDefender?

Engineering 93

Engineering Media Management Meeting 93

Consulting Matters

MARCH 31, 2020

If you're running your own business, marketing is for you. Which is really all about service. You do have cures in mind for what they can do on the other side as their business recovers and re-engages a traumatized workforce. Use the time we have at home wisely and not waste it in worry or fear. Of course not.

Marketing 156

Marketing Consulting Meeting Talent 156

Consulting Matters

NOVEMBER 23, 2022

I learned that if we want to be treated and paid as a strategic partner, we must position ourselves that way. Otherwise, we'll default into one of the positioning traps that will stand in the way of the difference we want to make and the income we want to earn. The Pair of Hands Trap - From The Client's Perspective.

Consulting 156

Consulting Leadership Operations System 156

Harmonious Workplaces

DECEMBER 5, 2023

When one speaks with business owners, executives, or recruiters, about and during the hiring process, the message has become more pointed post-Thanksgiving from “We’re not sure when we will make our decision” to “We’ll make a decision after the holidays.” USA Today offers advice on preparing for winter layoffs.

Recruiting 96

Recruiting Recruitment Talent Case Interview 96

Consulting Matters

SEPTEMBER 12, 2018

You have taken an important first step towards professional success. Having a world-class website that serves as the center of gravity for your marketing efforts is essential. You want to increase your image and brand so that you can charge a premium for your services. Congratulations!

Development 184

Development Film Marketing Productivity 184

The Consultants Peer Group

JUNE 27, 2023

Oh my, here we go again. CNN just reported that PwC is selling one of its government advisory businesses in Australia for just ‘cents’ after a scandal wrecked its reputation. Note: CNN said that this business accounts for approximately 20% of the PwC’s revenue in Australia. And, it was a mess; now it is worse. Read these five.

Ethics 52

Ethics Consulting Government Report 52

Tom Spencer

MAY 12, 2023

As consultants, we are required and recommended to take notes for the meetings we attend. Meetings in a ‘professional setting’ on the other hand, can be complex – they can be long and very detail-oriented. This seems like a simple task because formal education has forced us, at one time or another, to take notes.

Meeting 88

Meeting Education Financial Examples 88

Business Consulting Agency

SEPTEMBER 13, 2023

Embarking on the entrepreneurial journey to start a business is an exhilarating but often daunting endeavor. This is where the expertise and guidance of business startup consultants become invaluable. Navigating business startups with expert assistance simply yields better results. The Role of Business Startup Consultants 1.

Operations 52

Operations Consulting Financial Efficiency 52

Prudent Pedal

JULY 27, 2021

Why is ESG important to Professional Services? How firms use ESG to position their businesses is of strategic importance to a firm’s brand, demand generation, client relationships, recruiting, and culture. For existing services, some buyers want to choose vendors that are aligned with ESG thinking.

Metrics 76

Metrics Deloitte Government Trends 76

Consulting Success

FEBRUARY 8, 2018

Self-described “recovering consultant” Blair Enns is the CEO of Win Without Pitching, a sales training organization for creative professionals in the design, advertising, and public relations fields. Doubling a $400,000 Revenue Model With Business Trainer Blair Enns. For those who don’t know you, explain what you do. .

Consulting 114

Consulting Productivity Advertising Training 114

The Fearless Marketer

MAY 25, 2020

I’m working with 25 incredible people, all B2B self-employed professionals, who need all the support and attention I can give them. For me, the pivot two months ago was to be of greater service to everyone in my community. But now, the pivot is to be of deeper service to my existing clients. Listening is the New Selling.

B2B 71

B2B Small Business Energy Education 71

Harmonious Workplaces

OCTOBER 24, 2023

I did this while attending UChicago and picking up extra cash cleaning industrial carpets, being a production artist for GES Exposition Services during the summer, or working a Blockbuster. I gained my first consulting client, a small mental health counseling service. In this role, I performed all aspects of business.

Hotels 52

Hotels Training Training Exercises 52

Management Consulted

APRIL 2, 2017

We’re continuing our Top 10 Consulting Firms series this week by focusing our expert eye on the Middle East. Here we go! When we say Booz & Company, what we do not mean is Booz Allen Hamilton; they split about 5 years ago. What are we thinking!? Strategy& (PwC). McKinsey & Company. McKinsey at #4?

Oliver Wyman 160

Oliver Wyman Consulting Deloitte Real Estate 160

Tsavo Neal

MARCH 30, 2017

When is the last time you read a helpful blog article that gave you actionable advice to improve your consulting business? Although books are a fantastic way for consultants to learn how to run a more profitable business — blogs can be just as helpful. Did you know that there are consultant-specific blogs that host such advice?

Consulting 120

Consulting Journal Marketing Resources 120

Tom Spencer

APRIL 15, 2022

In this article, we will explore the 7 main differences between internal strategy and management consulting. This point could be more prevalent for junior members of the team who constantly aspire to learn more but quickly realize that the steep learning curve flattens after a few quarters. Profit and Loss Ownership.

Strategy 88

Strategy Strategy Strategy& Financial 88