Harvard Business

JULY 7, 2023

For businesses, technology has a variety of interconnected impacts including unintended consequences, data risks, and appropriateness of technological uses, as well as broader environmental concerns.

Ethics 63

Ethics Energy Data System 63

Harvard Business

JANUARY 19, 2021

A guide for entrepreneurs and investors.

Management 36

Management 36

MishTalk

JANUARY 11, 2016

Its extraordinary appeal — which could be followed by other cantons — is the latest unintended consequence of extraordinary steps taken by the Swiss central bank to weaken the strong franc, which is hitting export industries in the affluent Alpine economy. The canton calculates that the move will save SFr2.5m ($2.5m) a year.

Banking 28

Banking Industry Management Strategy 28

The Consultants Peer Group

AUGUST 4, 2023

It is a culture that is plagued by rewards provided for fixing problems yet causing unintended consequences -- short-sightedness, lack of planning, and a disregard for the root causes of problems. It highlights the dangers of a reactive culture that rewards quick fixes over long-term solutions.

Culture 98

Culture Productivity Strategy Strategy 98

Harvard Business

MAY 11, 2022

Managers, beware these three unintended consequences.

Management 69

Management Recruitment Recruiting Talent 69

Markovitz Consulting

JULY 30, 2020

Fixes that fail either create unintended—and problematic—consequences, or they exacerbate the original problem. Reorganizations bulldoze those intangible assets into oblivion, ensuring that for six months at least, a company will be operating much less effectively. People who study system dynamics refer to “ fixes that fail.”

Productivity 124

Productivity Research Sales Operations 124

The Consultants Peer Group

JULY 17, 2023

Additionally, many other employees likely notice the problem and your reluctance/hesitation to deal with it, an unfortunate unintended consequence. Everyone sees it and you are thusly labelled and, in a insidious fashion, are training the other employees that unacceptable behavior is acceptable, with no consequences.

Fashion 52

Fashion Leadership Tools Training 52

Harvard Business

JUNE 28, 2021

Randomized controlled trials can identify and address unintended consequences.

36

36

Tom Spencer

JUNE 9, 2023

Businesses should prioritize data privacy and security, ensure transparency in AI algorithms, and maintain human oversight to prevent unintended consequences. Despite the exciting opportunities offered by AI, it is important that businesses approach AI implementation strategically and ethically.

Data 147

Data Operations Efficiency System 147

Strategy+Business

NOVEMBER 6, 2016

That's because five powerful "circuit breakers" -- including the resistance of incumbents and the law of unintended consequences -- help delay and influence the trajectory of automation in surprising ways.

Banking 75

Banking Industry 75

Harvard Business

MARCH 5, 2019

Ryan Buell, associate professor at Harvard Business School, says the never-ending quest for operational efficiency is having unintended consequences. When customers don’t see the work that’s being done in back offices, offshore factories, and algorithms, they’re less satisfied with their purchases.

Operations 40

Operations Efficiency 40

Consultant Ninja

NOVEMBER 14, 2013

Forcing people out of their existing individual insurance plans wasn''t a surprising, unintended consequence - it is a core design objective of the success of the ACA.' Thus, you have to have those people move from their current plans to the exchange (and before the death spiral above starts), or the whole edifice falls apart.

Insurance 124

Insurance Insurance Marketing 124

LSA Global

JULY 19, 2021

But even seemingly innocuous decisions can have far-reaching consequences. For example, a client team member recently chose a cheaper part for their product to meet budget targets, but it ended up compromising overall performance to the point that more money had to be spent to fix the unintended consequences. Are you ready?

Culture 36

Culture Training Training Management 36

Harvard Business

OCTOBER 24, 2018

In practice, AI can be a method of perpetuating bias, leading to unintended negative consequences and inequitable outcomes. Today’s conversation about unintended consequences and fair outcomes is not new. Also in 1971, the U.S.

Tools 28

Tools Accenture Ethics Data 28

Seth Godin Blog

APRIL 5, 2017

This can't help but lead to unintended consequences, enormous when they happen to you, and mostly small in the universal scheme of things. And no one complained when the computer found 100 flights faster and better than we ever could. But the system doesn't get tired, it keeps nibbling.

System 55

System Company 55

The Management Centre

OCTOBER 19, 2023

We need to consider what the potential unintended consequences of our work could be and ensure that we stop those from happening. Even if the ways in which we work have evolved a great deal. This means, as well as considering what we’re doing, we need to think about how we are achieving our goals.

Management 52

Management Leadership Resources Development 52

Harvard Business

MAY 24, 2017

The majority of them took an aggressive approach, known as “hack back,” with disastrous consequences. The mock exercise shows how tempting it is to launch a counterstrike in response to a cyberattack — and the potential for significant unintended consequences.

Company 31

Company Exercises System Government 31

Harvard Business

OCTOBER 11, 2018

The proposal has led to criticism that board quotas have unintended consequences. California recently passed a law requiring public firms headquartered in the state to include at least one woman on their boards by the end of 2019.

Company 37

Company Media Data Marketing 37

Rod Burkert

DECEMBER 4, 2018

An incredible amount of thought went into this … including all of the charts/tables/graphs that vividly illustrate the unintended consequences of dysfunctional BSAs. His book is definitely THE most authoritative source of BSA “stuff” I have ever seen. And the book is compelling because Chris is an expert in this area.

Mercer 45

Mercer Marketing Video Resources 45

Strategy+Business

OCTOBER 23, 2017

But there is an unintended consequence that has received less attention to date: As many politicians and policymakers in the world's major economic powers look inward, the world of innovation has been thrown into uncertainty. Economic nationalism is motivated by a range of intentions, many of which continue to be hotly debated.

Talent 17

Talent Policies Productivity 17

Tom Spencer

JULY 5, 2015

Are there unintended consequences of the private and public sector both ignoring venture capital as an asset class in Australia? One of the unintended consequences of ignoring the venture capital industry in Australia is human capital flight.

Industry 60

Industry Government Financial Education 60

Kates Kesler

OCTOBER 15, 2015

By predicting failure, it helps prevent side effects and unintended consequences, and helps ensure success. Pre-mortem analysis offers a way for an organization design team to safely and objectively examine its own work—before anything goes wrong. Tom Jasinski. Senior Consultant.

Analysis 50

Analysis Metrics Government Financial 50

Kates Kesler

OCTOBER 3, 2015

By predicting failure, it helps prevent side effects and unintended consequences, and helps ensure success. Pre-mortem analysis offers a way for an organization design team to safely and objectively examine its own work—before anything goes wrong. Tom Jasinski. Senior Consultant.

Analysis 50

Analysis Metrics Government Financial 50

Harvard Business

JUNE 18, 2018

up-coding patient complexity to reduce readmission penalties) or harmful unintended consequences. Of course, any intervention will have trade-offs, opportunity costs, and unintended consequences. Relying too heavily on financial incentives to boost performance can often lead to gaming of metrics (e.g.,

Healthcare 28

Healthcare Culture Guidelines Financial 28

LSA Global

JUNE 3, 2019

They also tend to underestimate unintended consequences and the inevitable time delay between action and results. Fails to Address the Organization’s Real Problems. A bad strategy fails to address the true root causes of stalled growth, ineffectiveness, and subpar performance. Tries to Do Too Much.

Strategy& 28

Strategy& Strategy Strategy Culture 28

Harvard Business

MARCH 17, 2017

Indeed, we found that humor can lead to unintended negative behavior among employees. Due to their position, their actions serve as social cues for their employees, resulting in both positive and negative consequences. We collected data from employees in China and the U.S.

Survey 48

Survey Study Tools Journal 48

Harvard Business

MARCH 27, 2017

Point out the unintended consequences. Your boss’s unwanted involvement has further-reaching consequences than they likely realize. Most consequently, if they are overly involved in your job, they’re likely doing it to other direct reports as well, compromising the performance of the entire team.

How To 28

How To Case Interview Meeting Report 28

Tom Spencer

MAY 2, 2020

While a cash injection is bound to be popular, especially amongst advocates of Universal Basic Income, we should be mindful of the potential unintended consequences: If the cash injection is financed with newly printed money, then this will increase the money supply.

Balance Sheet 88

Balance Sheet Government System Finance 88

LSA Global

OCTOBER 20, 2019

Unfortunately, organizational complexity can often be an unintended consequence of business success. Do You Need to Decrease Organizational Complexity?

How To 28

How To Culture Metrics Strategy& 28

Rod Burkert

OCTOBER 30, 2019

But that practice had an unintended consequence – it made all of our reports look and sound the same, by design. Now, of course, there are report libraries and report writing software we can draw on to extend and expand the comprehensiveness and languaging of our reports. And we’ve been doing this for years. Here’s a thought.

Report 40

Report Meeting Case Interview Travel 40

Harvard Business

APRIL 12, 2017

While the focus of the city and the Boston Athletic Association (which organizes the race) will be on the health and safety of those involved, we wondered whether these infrastructure disruptions could have unintended health consequences for people not participating?

Transportation 39

Transportation Travel Study Sports 39

Harvard Business

SEPTEMBER 14, 2018

To tackle this conundrum, our research sought to uncover the mechanisms driving the unintended negative consequences of longer leaves and identify ways in which organizations can help women find a balance between work and childcare. Our results highlight several ways this issue can be addressed.

Policies 46

Policies Study Research Resumes 46

MishTalk

OCTOBER 26, 2013

What worries me about the Fed is that in reacting to the fact that their actions have created an unintended consequence in a free market, instead of saying ‘Oh, maybe we ought to re-think these actions,’ their answer is ‘No, we’ll go manipulate that problem now.’ Where does this end?”.

Tools 76

Tools Banking Balance Sheet Policies 76

LSA Global

FEBRUARY 13, 2019

Effective leadership decision making creates shared accountability, empowers stakeholders, removes complexity, reduces unintended consequences, and improves decision making speed. The Bottom Line.

Leadership 28

Leadership How To McKinsey Metrics 28

Kates Kesler

OCTOBER 26, 2012

The choice of how to integrate a new acquisition has an enormous, often unintended, consequence on people who choose to stay or not. Small incubators for new growth platforms allow focus, and are very motivating to team members involved. Great places to assign high-potential leaders.

Talent 56

Talent Leadership Agile Development 56

Harvard Business

AUGUST 13, 2018

Think of how much faster you could address the unintended consequences of your actions if you were surrounded by people motivated to give you useful feedback. You can, and you will, if you build a Loyalist Team. If you want candid feedback, trust, and support from your teammates, try these five tips: Assume positive intent.

Emotional Intelligence 42

Emotional Intelligence Research Energy Study 42

Harvard Business

MAY 6, 2016

This is a classic story of unintended consequences — inadvertently short-circuiting long-term management — to the detriment of companies, investors, and the economy.

Cash Flow 28

Cash Flow Management Government Financial 28