Remove topic subject trustworthiness
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A Portrait of the Overperforming Salesperson

Harvard Business

When asked which school subject was their favorite, 29% selected history, 23% selected science, 23% selected math, 13% selected physical education, 9% selected language or composition, and only 3% selected art. However, the definition of trustworthiness seems to be individually determined.

Sales 40
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How to Save a Meeting That’s Gotten Tense

Harvard Business

The discussion shifts from topic to topic with no resolution. The solution is as straightforward as the problem: offer and deliver agitated participants a trustworthy process — one they can trust will allow them to be heard. Pandemonium. The problem isn’t so much presence of conflict as lack of order.

Meeting 28
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What Great Listeners Actually Do

Harvard Business

Someone who seems combative or critical and then tries to give advice may not be seen as trustworthy.). Level 5: The listener increasingly understands the other person’s emotions and feelings about the topic at hand, and identifies and acknowledges them.

Energy 28
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How to Improve Your Finance Skills (Even If You Hate Numbers)

Harvard Business

Even if you don’t need to know a lot about finance to do your day-to-day job, the more conversant you are on the subject, the better off you’ll be, according to Richard Ruback, a professor at Harvard Business School and the coauthor of the HBR Guide to Buying a Small Business. And who’s in the best position to offer advice?

Finance 28