Tom Spencer

OCTOBER 8, 2016

And more than a few of us are using the EMBA experience to either begin or more seriously launch our entrepreneurial careers and aspirations. Drucker once wrote that once a subject becomes obsolete, it is taught in the classroom, but that is not the feeling I have here. We are drawn from every industry, and every kind of background.

Education 83

Education Finance Enterprise Banking 83

Harvard Business

SEPTEMBER 3, 2018

Each customer service rep was incapable of breaking their carefully-constructed script, unable to respond graciously to the actual information being given. And ineffective and insensitive responses from customer service reps don’t just affect those making the calls. It’s so beautiful here, and I wanted to say hi.

How To 48

How To Policies Education Company 48

Management Consulted

AUGUST 20, 2012

Today, we cover some fun (and serious) topics that we’ve received via email from readers and clients in the last few weeks. In addition, we provide copious amounts of information about our products and services on our site, along with unsolicited feedback from real customers. The resume itself is not meant to be subjective.

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Resumes Case Interview Interviews Consulting 138

Melissa Agnes

AUGUST 14, 2014

There were also a lot of papers and studies on the use of social media for general communications and customer/stakeholder engagement, and my interviewees varied. A very interesting experience, indeed! There were a lot of research papers on crisis communication for organizations and government agencies alike.

Research 100

Research Case Study Case Studies Study 100

freshminds

JANUARY 20, 2016

Computer failures can cause catastrophe with so much business being conducted online and the look and feel of websites can totally affect the way in which consumers experience a company and its products. So how do you manage people where you do not have the practical knowledge of their subject and the job they do?

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Management Talent Media Knowledge Base 41

Harvard Business

SEPTEMBER 25, 2018

When companies expand into foreign markets, they need to gain the trust of local business partners and prospective customers in order to succeed. They build active communities both online (on different platforms) and offline (at events) around seemingly any topic imaginable — everything from beauty to AI to e-sports.

B2B 35

B2B Education Media B2C 35

CaseInterview.com

MAY 9, 2019

More precisely, I built custom frameworks around your "Business Situation" Framework (Customer, Product, Company, Competition) by adding selected notions from Cosentino (and my own ideas). As I have mentioned before, and as you reiterate through your own experience, networking helps a lot. It is a painful experience.

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Bain McKinsey Cover Letters Case Interview 75

Harvard Business

JUNE 20, 2016

When asked to select how they describe their personal focus, 42% believe they are a likable person who makes customers feel comfortable, and 32% consider themselves very dependable and good at prioritizing their time. Do childhood experiences influence sales success? Customer interaction strategy. Personal attributes.

Sales 39

Sales Study Methodologies Productivity 39

Consulting and Organizational Management

FEBRUARY 16, 2011

This is the subject of my next three posts here. In my next post I will look at the personal development lessons of this experience. ————————— For more resources, see the Library topics Consulting and Organizational Development. Customer Service. Business Planning.

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Organizational Development Nonprofit Ethics Development 55

Consulting and Organizational Management

APRIL 28, 2010

————————— For more resources, see the Library topics Consulting and Organizational Development. While I attempt not to be a hyperbolic consultant myself, I agree that there are some who engage in bombast for bombast’s sake on multiple topics. Customer Service.

Management 49

Management Organizational Development Nonprofit Ethics 49

Consulting and Organizational Management

JUNE 28, 2010

Developments emerge and are always subject to un- intended consequences in action as development is moved toward its purpose. ————————— For more resources, see the Library topics Consulting and Organizational Development. Customer Service. Learning It While Doing It.

Management 50

Management Organizational Development Operations Nonprofit 50

Consulting and Organizational Management

DECEMBER 16, 2010

For the last 50 years it has not been fashionable to talk about moral development, yet the subject of moral development is all about being a grown up. ————————— For more resources, see the Library topics Consulting and Organizational Development. Customer Service. Leadership.

Development 68

Development Leadership Consulting Organizational Development 68

Harvard Business

MAY 3, 2016

Asked why the topic of deception is important to business research, negotiation expert Deepak Malhotra responds: “As it turns out, some people will lie and cheat in business.” For the purposes of the deception experiment, the rules of the ultimatum game differed from the traditional version in three ways.

Education 28

Education How To Research Study 28

Epicflow

JANUARY 12, 2024

Events for Project and Resource Managers Dubai International Project Management Forum January, 15-18, Dubai, UAE The 2024 Forum entitled “Beyond Boundaries” will bring together more than 2,000 project professionals to discuss three primary topics: sustainability, modern methods of project management, future trends and technology.

Industry 52

Industry Automotive Pharmaceuticals Management 52

Buzzsprout

JULY 13, 2023

In my experience, you’ll have to pitch about 15 brands before getting your first response. Write a template email in a document editor that can be copied and customized for each brand. The affiliate portal has performance tracking, creative assets, and a custom link generator. It requires patience but can be lucrative.

Strategy& 52

Strategy& Strategy Strategy How To 52

Tom Spencer

NOVEMBER 30, 2019

They assume that these interviews will be of a very different kind to the consulting case interview, a belief which is contributed to by the fact that there just isn’t a lot of material that covers the topic. However, you will almost certainly not need to go into deep technical detail on these topics.

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Case Interview Interviews Consulting Case Study 78

Consulting and Organizational Management

JUNE 26, 2012

While Kurt Lewin (the subject of the last issue) was working in America, on the other side of the Atlantic a British Psychiatrist and MD, Dr. Wilfred Bion, was responding to the emotional fall-out of World War II. His former colleagues had been experimenting with new ways that might make extracting the ore continuous.

Management 61

Management System Development Groups 61

freshminds

MAY 24, 2016

Uber Also based in San Francisco and launched more recently in 2010, Uber uses a smartphone app to receive requests of people needing transportation, and then sends out these requests to their drivers who transport the customers to their final destinations. If Google can offer lower prices to customers, Uber may struggle to compete.

Hotels 53

Hotels Transportation Energy Company 53

Consulting and Organizational Management

AUGUST 16, 2010

These systems operate within boundaries subjected to the whims of environmental changes such as: economic crises, increased competitive threats and industry shifts. Customers often demand new and different things. Jim Smith has over 40 years of organization development experience in a wide range of organizations. Facilitation.

System 57

System Consulting Organizational Development Methodologies 57

Confessions of a Consultant

MARCH 25, 2018

You know from your own experience that debates can lead to alternative ideas, even superior solutions. They kicked off by discussing a variety of anti-perspirants and kept returning to that topic at every coffee break: “24-hour Sure is the best. On the customers’ side, defections and poor word-of-mouth marketing damage your brand.

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Course Case Studies Case Study Government 40

Confessions of a Consultant

JULY 1, 2018

But every now and again, a slightly more difficult topic is worth exploring. In my experience, this is seldom the case. Recent Example: A recent experience in the public sector organization will bring this point alive. Subject: FW: Dr. Geezer’s Clinic (from Larry McGivern). Grab attention. Make the point.

System 40

System Consulting Advertising Intellectual Property 40

Confessions of a Consultant

OCTOBER 1, 2017

Improving organizational performance by leveraging Human Resources has been a hot topic since God was a boy. Every year hundreds of titles are published around this subject. Safe Experiment: The short shelf–life of project teams provides a safe mechanism for organizations’ to experiment with the concept of full team–based working.

Energy 40

Energy System Advertising Management 40

Harvard Business

SEPTEMBER 19, 2016

It would also establish rules for economic activities that are typically beyond the scope of trade deals negotiated by other countries—activities such as intellectual property, e-commerce, government procurement, and customs and delivery services. That failure will have implications for other critical topics on which the U.S.

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Policies Government Intellectual Property Training 28