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The Mindset to Thrive During Turbulent Times

Consulting Success

The Mindset to Thrive During Turbulent Times is a post from: Consulting Success. I sent this message on March 12th to our private coaching clients. Still dark outside.

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Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci: Podcast #21

Consulting Success

His work has taken him to over 20 countries in four different continents, and he is the author of several consulting and leadership books as well as a regular contributor to Forbes.com and the Harvard Business Review. Ron has over 25 years of experience, and he has worked hard to position himself as a truly successful consultant. Ron, welcome.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

Times are tough for many businesses, yet some are holding their own, even thriving. According to a new book by Harvard Business School’s Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. How do they do it?