Harvard Business

MAY 23, 2016

I currently lead E-Commerce and Digital Marketing at Journelle.com, a startup luxury lingerie retailer. The shift from brand loyalty to platform loyalty has forced specialized online retail companies like my own to ask, How can I keep my customers loyal? Can you offer special goods that aren’t available anywhere else?

Retail 33

Retail Productivity Sales Strategy 33

Harvard Business

NOVEMBER 30, 2018

An HBR article that one of us (Joe) wrote a year ago made the case that retailers today face two choices: offer consumers time well saved or time well spent. It still must compete with Walmart, Target, and especially Amazon, a competition based on price and convenience that it could not win. This is the essence of a time-well-spent strategy.

Retail 28

Retail Enterprise Sales Strategy 28

Harvard Business

OCTOBER 19, 2016

When the starter kit launched in Germany and France, consumers didn’t balk at the €40 price tag. Since the goal is to combine premium prices with mass market reach, brands that already have mass awareness, distribution and retailer support are miles ahead of smaller upstarts.

Marketing 28

Marketing Retail Productivity Sales 28

Harvard Business

AUGUST 30, 2016

Brick-and-mortar retailers who found it hard to compete on price or variety highlighted that customers could immediately pick up products in their stores instead of waiting for days. In fact, its cash conversion cycle is 14 days, much smaller than the nearly 30 days for most retailers. Heineken’s Cities of the World.

Data 28

Data Advertising Retail Productivity 28

Management Consulted

NOVEMBER 2, 2015

In March 1992, KPMG began to reorganize itself, choosing six lines of business: financial services; government; health care & life sciences; information & communications; manufacturing, retailing, & distribution; and special markets & designated services.

Interviews 100

Interviews Culture Consulting Case Interview 100

Harvard Business

MAY 24, 2016

After that, you could buy them on eBay – but for 33% more than the original price tag. The mini-notebook device carried a price tag of €299. Retailers said demand outstripped supply by 900%. Playmobil launched the plastic boat and colorful animals in September of that year, and the play set sold out in two months.

Productivity 30

Productivity Sales Development B2B 30

Harvard Business

AUGUST 18, 2016

They have expanded far beyond the “Information Technology” tag attached to them by GICS. There’s no denying that it is a retailer, but it also has a digital platform rather than physical stores, and nearly 50% of the units sold through its website are sold by third-party sellers. It’s not an industry in itself.

Industry 28

Industry Company Intellectual Property Information Technology 28

Harvard Business

DECEMBER 7, 2018

In large part it was SABMiller’s success across the African continent that made it such a growth star and justified the eye-watering price tag for its takeover. From 2007 to 2016, the brewer saw its African sales outside of South Africa climb from $280 million to $1 billion.

Case Study 28

Case Study Case Studies Case Interview Marketing 28

Harvard Business

SEPTEMBER 29, 2014

For example, one retail bank applied machine learning to its customer analytics and achieved a 300% uplift on sales campaigns compared to a control group. Despite this lift, the bank was experiencing relatively slow adoption in the retail channel with many branch managers still using traditional methods of relationship selling.

Banking 28

Banking Data Analysis Retail 28

Harvard Business

MARCH 1, 2017

The team discovered that guests often tag the clothes they wear with designer names when they take selfies at our hotels and post them on Facebook and Instagram. A cotton polo shirt retails for about $29.95 This investigation led the team to start thinking about what our guests wear and why they wear it.

Hotels 28

Hotels Data Fashion Retail 28

The Nonprofit Consultant

JANUARY 22, 2007

The businesses that are more likely to enjoy this return are those that sell directly to consumers, such as retail, financial institutions, and electronics manufacturers. Tags: corporate sponsorships ethics Nonprofit fundraising. This is likely because these companies can and do advertise their giving to the general public.

Nonprofit 40

Nonprofit Ethics Advertising Retail 40

The Nonprofit Consultant

JUNE 21, 2007

Tags: Nonprofit mergers strategic planning partnerships mission. If you've been working in nonprofit management for any amount of time, you should already be fairly adept at recognizing good partnership opportunities. A merger is the ultimate partnership. It's not to be entered into lightly or without great thought and purpose.

Nonprofit 40

Nonprofit Retail Operations Leadership 40

Harvard Business

NOVEMBER 6, 2018

The height of the price tag that workers place on meaning surprised us all. Often, the people “in the trenches” (retail floor clerks, assembly line workers) have valuable insights into how operations can be improved. The Dollars (and Sense) of Meaningful Work.

Study 53

Study Talent Conference Culture 53

Harvard Business

JUNE 15, 2016

Obviously, that can have a bearing on your retail price, but, in general, consumers expect to pay more for locally-sourced products, particularly if they have other attributes, such as being organic or natural. For example, if you dine at a farm-to-table restaurant, you expect to pay a little bit more even though the supply chain is shorter.

Case Study 28

Case Study Case Studies Operations Productivity 28

Harvard Business

DECEMBER 19, 2018

The bike was targeted at price-sensitive riders, people who were willing to trade higher battery life and motor power for a lower price tag. Whichever companies don’t will be on the wrong side of retail history.” Now PedalSpark was about to introduce a cheaper, entry-level model, which it hoped would have broader appeal.

Case Study 37

Case Study Case Studies Study Company 37