Remove tag mobile technology
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Why Amazon’s Grocery Store May Not Be the Future of Retail

Harvard Business

Retail is littered with promising technologies introduced with great fanfare that didn’t become mainstream because they didn’t sufficiently benefit either the retailer or the customer. So before adopting any technology, retailers must answer two questions: How does this benefit us? And will consumers like it? Self-Checkout.

Retail 28
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Improve Business with Technology!

Women in Consulting

Technology can help increase productivity and provide convenience in running a business. Here are several technologies that you may find helpful. Skype – Skype reduces the cost of calling mobile phones and landlines by letting you call and conference with anyone for free. By: Renee Daggett. Communication and Networking.

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The More Things Change, the More They Stay the Same

1 to 1

As I comb through articles in our process of tagging each piece with its appropriate topic and category, I was struck by two points: how rapidly companies have adopted technology like mobile and social to advance the customer experience, but also how many age-old problems still exist. In "6 Tips for Building a Robu.

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Don’t Acquire a Company Before You’ve Asked These Questions

Harvard Business

Large companies in industries ranging from retail, to aerospace, to financial services are buying talent and technology to develop new digital capabilities and reinvent themselves quickly. That means that 70% of acquisitions of firms in the technology sector over the past three years have been made by organizations outside of it.

Company 28
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Why Are We Still Classifying Companies by Industry?

Harvard Business

Many of our current economic measurements saw their birth in the Industrial Age when the companies that were growing and shaping the world were giants with big physical plants and lots of material products — companies like Exxon Mobile and GE. But Information Technology doesn’t seem like the right category to group them into.

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Keeping the Human Element in Customer Service While Using AI and Chatbots - SPONSOR CONTENT FROM TELEPERFORMANCE

Harvard Business

With social and mobile technology always in hand, consumers expect companies to be available online at any time with high-quality customer experiences. This tag-team effort also enables the company to handle a higher volume of interactions than it would be possible with a human workforce alone.

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A Tool to Map Your Next Digital Initiative

Harvard Business

In fact, the relentless drive to embrace digital technologies has been ongoing for many decades. What also seems to have been forgotten are the lessons from these earlier attempts to leverage IT (remember that IT is a digital technology). The technologies and processes that are transforming companies. Insight Center.

Tools 28