Remove tag crisis response
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5 “Must Include” Items for your Crisis Management Plan

Melissa Agnes

I often get asked the following question: What should we include in our organization’s crisis management plan? 5 important elements to include in your crisis plan. 5 important elements to include in your crisis plan. Not all incidents and issues escalate to crisis level. 1- Activation guidelines. 1- Activation guidelines.

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Three Steps to Successful Crisis Communication

Melissa Agnes

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Step 1: Identify your stakeholders.

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"Don't Panic!"

The Nonprofit Consultant

Here's a wonderful quote from a meeting I attended this morning of Santa Cruz County (California) nonprofit Executive Directors, discussing their response to the current financial crisis: "Don't panic. So, what is your organization doing to respond to the current economic crisis?

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Self-Serving Customer Service - Henman Performance

Henman Performance Executive

Their names imply proactive and reactive response to what people might like. The Ritz charges a third more per night and then tags on a $12.99 Crisis Management. No, I haven’t been living among aliens, just pondering. It’s what I do. This week I’m staying in a beautiful Marriott in Delray Beach Florida. Cancel reply. Categories.

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