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Remember Me? The Customer?

Alan Weiss

You can tell in an instant that I can be a long-term and high-referral customer. He sends me a reasonable proposal three days later. I call, talk to his assistant, and leave my cell phone number. He doesn’t return my call for a week, and then does so on my business line, which is always forwarded.

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Narrow Your Niche to Win More Work as a Solopreneur

Successful Independent Consulting

Working within the intersection between these disciplines, Jack emphasizes leadership development, inter-cultural business communication, employee engagement, and customer focus. They have a defined niche that makes them easy to remember. What knowledge or abilities distinguish me from my colleagues? The exact opposite is true.

Exercises 195
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How Parenthood Makes You a Better Leader with Valerie Cockerell

Consulting Matters

You can learn more about her at [link] About Me: The Enough Already podcast is hosted by Betsy Jordyn. Parenthood: The unsung hero of leadership and consulting success Agree or disagree: How you parent reflects how you lead in the workplace. I’d hedge a bet that you agree.

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How to Create Better Products With Much Less of a Backlog

Johanna Rothman

You have several options: Separate the customer-facing problems from all the other ideas. ” Let me take each of these in order. Implement or Fix Customer-Facing Problems When customers report problems, how does your organization react? Customers will not wait forever for you to fix problems in your product.

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Use ChatGPT to Boost Your Productivity as a Consultant

Successful Independent Consulting

Verify Its Accuracy Use a Critical Eye: Remember, ChatGPT is your wingman, not the captain. Recently the Professional Independent Consultants of America (PICA) hosted a members-only roundtable discussion to help people jumpstart their use of this powerful tool. The prompts I gave to ChatGPT are in the postscript.)

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Unemployed Agilists: How to Move from a Staff Role to a Line Job, Part 2

Johanna Rothman

But line jobs offer value that can result in something the customers can use , which means those jobs offer some sort of net revenue increase. Let me first describe the difference between staff and line jobs. Problem space is a customer (outside) orientation. You’re an unemployed agilist. Those are functional skills.

Agile 100
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Lay People Off with Congruence to Make Better Business Decisions, Part 4

Johanna Rothman

And the customers? If your customers can tell you laid people off, you won't get the business results you want. Remember that as you choose the new project portfolio, managers continue to commit coherent work to teams. Remember that layoffs are about human beings, people. That includes you and how you feel.