article thumbnail

Your report meets spec … here’s why that’s a problem

Rod Burkert

The RV is parked for the winter as another travel season (our 10 th ) has come to a close. On to this week: Over the years, by design , most of our non-litigation valuation reports have come to look the same. Your report checks all of the expected boxes. You have just further commoditized your product. They meet spec.

Report 40
article thumbnail

Just How Bad Is Business Travel for Your Health? Here’s the Data.

Harvard Business

I went with the pizza, but my lack of choices was annoying — so much so that, when I got home, I started looking into the data on health and travel for work. According to the Global Business Travel Association and American Express , Americans took more than 500 million domestic business trips in 2016.

Travel 28
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

The event, held live after a three-year hiatus, is so named because it focuses on the four pillars of experience management: customer, employee, brand, and product experience. Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. “We

Report 26
article thumbnail

Project Management Areas You Need to Rethink

PM Alliance

Pushing stock reports out once a month no longer meets most collaborators’ needs or expectations. Instead, on-demand reports are filling the need for better, faster insight. It can also be a useful option to trim travel expenses and minimize downtime, further enabling cost efficiency and productivity.

article thumbnail

The Secret Sauce to a Superior Customer Experience

Rick Conlow

I travel often. Websites that are unresponsive or marketed products that are unavailable. A Superior Customer Experience Pays I receive the American Customer Satisfaction Indexes (ACSI) monthly reports. A superior customer experience is rare. The poor examples outnumber the good. The plane was late, and the attendants crabby.

Survey 98
article thumbnail

Organizational structure for remote teams

Asamby Consulting

When employees have less distractions at work, it increases their productivity and performance, resulting in a better profitability for the organization. With the lack of an office environment, employees working alone could have a sense of isolation, which might lead to low productivity.

article thumbnail

Reasons for Today's Stress Pandemic (and Why High-Achieving Women Suffer the Most)

Consulting Matters

As author Caroline Turner states in her book Difference Works: Improving Retention, Productivity and Profitability Through inclusion , “ I lacked the passion to keep it up.” Or fall flat on their face in a pool of blood like Arianna Huffington reports in her best seller “Thrive.” Heavy travel.