Remove keynotes future-of-work-keynote
article thumbnail

33 Exceptional Customer Service Quotes that Challenge Us

Rick Conlow

Read and learn these quotes and put them to work. The thirty-three exceptional customer service quotes arise from leaders that believe in delivering the best customer service. What is the effect of significantly improving a company’s customer experience? The numbers tell the story. 90% of customers will pay more for good customer service.

eBook 107
article thumbnail

Consultant Marketing Trepidation To Elation

Jerry Fletcher

We’ll be Zooming next week because she has that innate need to find out how this business works and what it takes to be successful. It is an elegantly brief bit of advice that works well so long as the relationship is not the key element in question. That is why it is so practical. The successful consultant is forever gathering data.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Crisis Ready Q&A: How Can You Merge Your Expertise Into A Career In Crisis Communication?

Melissa Agnes

I’d love to speak with you to hear your thoughts around how I can merge my journalism career into a future in crisis communication work.” appeared first on Melissa Agnes - Crisis Management Keynote Speaker. I am interested in merging my skills in breaking news coverage into a career in crisis communications.

Journal 54
article thumbnail

Marketing Yourself Now and Post Pandemic

The Fearless Marketer

We won’t be visiting clients, leading workshops, or giving keynote speeches. Working virtually this way is pretty easy for most of us. And in other cases, they are building relationships and the foundation for future business. Because it really works better than anything else you can do. We’ll still be in lockdown.

article thumbnail

The Status Quo of Crisis Preparedness Puts You at a Disadvantage—and It’s Time For That To Change

Melissa Agnes

This meant that when COVID began to impact their country and/or their business, as their neighbors, competitors and peers were left scrambling and fearful, those who had worked to engrain a Crisis Ready® Culture (elevated status quo) had a strategic advantage in getting ahead of the situation to the most extent possible at the time.

Culture 75
article thumbnail

3 ways retailers are adapting to higher customer expectations

1 to 1

At NRF 2022: Retail’s Big Show , retailers and industry experts outlined the future of retail experiences and the challenges they face in meeting consumers’ raised expectations. 1. Fill labor gaps in non-traditional ways An army of employees is needed to carry out the tasks that keep the retail experience humming. What are my benefits?

Retail 32
article thumbnail

7 Ways to Stay Positive in Tough Times

Peter Stark

One colleague in the meetings industry recently had fourteen keynote speeches cancel. Complaining simply doesn’t work. Peter Drucker, the late management guru, once said, “The best way to predict your future is to create it.” I have recently had the opportunity to help some people who have run into tough times. Take action.