The Ultimate Question 2.0 Book Review
Management Consulted
SEPTEMBER 25, 2016
Our awesome intern Preeti is back to bring you her unbiased review of a very unique book: The Ultimate Question 2.0 – How Net Promoter Companies Thrive in a Customer Driven World , authored by Fred Reichheld (from Bain and Co.). So what is the N e t P r o m o t e r S c o r e? Hello there! was published.
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