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IBM Consulting Interviews: Navigating the IBM GBS Maze

Management Consulted

The history of IBM GBS is one of our very favorite business stories of all time, and one that reminds us that even the most enormous, boring and troubled companies can re-invent themselves. IBM Global Business Services (GBS). Enjoy the ride! KEY STATS FOR IBM GBS. Website: [link]. Headquarters: Armonk, NY. Employees: 100,000. IBM GBS HISTORY.

IBM GBS 203
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ZS Associates Firm Profile

Management Consulted

Where did ZS Associates begin, and what are they known for? Where did ZS Associates begin, and what are they known for? We have yet another interesting read for you today – in fact, we learned a lot as we took a closer look into the kind of work this company does and the areas of expertise they possess. ZS ASSOCIATES KEY STATS.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

According to a new book by Harvard Business School’s Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. After all, that is what business is about. Best Buy, Cisco, Target, Starbucks, and Jones Lang LaSalle come to mind.