Hotels Operations Talent Training 
Harmonious Workplaces
OCTOBER 24, 2023
Rita High School, where I learned to develop group and individualized training toward specific goals — namely, competing in band competitions or performing in concerts. L&D, goal-setting theory of motivation, and leadership training took shape during those five years with the band.
Harvard Business
MAY 20, 2016
Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Later, he privately told me he was thinking of leaving the hotel.
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Organizational Talent Consulting
JULY 24, 2023
The proven benefits of innovation include: increased competitive advantage improved operational productivity reduced costs and increased revenue improved commercial value enhanced problem-solving One modern innovation that is impressive to watch is SpaceX's reusable Falcon 9 (watch the video below). Organizational Talent Consulting.
Harvard Business
APRIL 26, 2016
Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent. ” As Walter Friedman documents in Birth of a Salesman , sales wasn’t seen as a function that required specialized training or education until well into the 20 th century. .”
Management Consulted
FEBRUARY 5, 2017
The office is incredibly diverse, with some of the best talent from 35+ countries and folks that speak 29 languages. Interesting, the office in New York is very transient and has a hoteling system (so you don’t have an assigned desk) – so if you sign up for Deloitte NYC, be prepared to travel all the time.
Harvard Business
FEBRUARY 1, 2017
Westin, the hotel chain, awards its top innovators a five-day exotic trip each quarter. Doing so helps spread the value of innovation into areas responsible for the broader operating model. Develop Talent to Develop the Culture. NBCUniversal’s Talent Lab isn’t your typical corporate university.
Harvard Business
JUNE 22, 2016
Meanwhile, the laggards continue to spend their time and money on assets that do not scale so easily — physical goods (such as manufacturing plants or inventory) and human capital (such as highly trained employees that deliver services). There’s no question why legacy organizations are tackling digital transformation now.
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