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Better Questions to Ask Your Data Scientists

Harvard Business

Juan Díaz-Faes for HBR. For example, advertising managers may ask analysts, “What is the most efficient way to use ads to increase sales?” ” Though this seems reasonable, it may not be the right question since the ultimate objective of most firms isn’t to increase sales, but to maximize profit.

Data 28
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The Right Way for Companies to Publicize Their Social Responsibility Efforts

Harvard Business

Stephen Smith for HBR. Critics questioned Hyundai’s decision to spend $5 million to advertise the $15 million donated to its Hope on Wheels program in 2017 (although in fairness, it has donated $130 million over its 20-year history). These messages come from the news media, not from paid advertising or sustainability reports.

Company 37
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The Right Way to Use Analytics Isn’t for Planning

Harvard Business

Laura Schneider for HBR. In July 2015, Novartis launched its new heart failure drug, Entresto, which Forbes in 2014 predicted would be a blockbuster — with expected sales of $10 billion annually — as the potential market in the US exceeds 5 million people with a heart failure condition. billion sales in India.

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How One CMO Revamped Her Role

Harvard Business

” The email contained a link to a 2017 article one of us wrote for HBR, and suggested the CMO read it before their meeting. ” Like many of the CMOs described in the 2017 article, she was initially hired to focus on downstream commercialization roles, such as overseeing advertising.

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A Blueprint for Digital Companies’ Financial Reporting

Harvard Business

In a recent HBR article , we claimed that modern digital companies such as Uber, Facebook, and Alphabet play an increasingly important role in the economy, but their financial statements fail to capture company’s main value drivers. Digital companies must be performing such assessments in-house to reward their sales and marketing staff.

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Fix Your Social Media Strategy by Taking It Back to Basics

Harvard Business

Laura Schneider for HBR. Some articles indicate that stories are an effective marketing and advertising tool. If you are driving sales online, measure digital KPIs with click-throughs from social platforms to the purchase. Measuring in-store sales is harder but can be done with offer codes, surveys, or scanner data.

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An Emotional Connection Matters More than Customer Satisfaction

Harvard Business

That means appealing to any of dozens of “emotional motivators” such as a desire to feel a sense of belonging, to succeed in life, or to feel secure.

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