Putting Customers at the Heart of Your Brand to Create Passionate Fans: What Microsoft Learned About Customer Engagement in the Sports Industry - SPONSOR CONTENT FROM Microsoft
Harvard Business
DECEMBER 18, 2017
For billions of people around the world, sports are a matter of passion, touching lives by offering a depth of human engagement unparalleled in other activities. Empathy is the foundation of inclusive design in that when we understand human motivations on a universal scale, we design for a broader, more diverse audience.
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