Tom Spencer

MARCH 3, 2023

People advisory consultants work with clients to identify and address issues related to employee engagement, performance, and development, as well as to design and implement HR strategies and initiatives. Zuhair is interested in leveraging technology to solve problems. first appeared on Tom Spencer.

Consulting 88

Consulting Case Interview Talent Survey 88

Rick Conlow

NOVEMBER 6, 2023

It requires a genuine commitment to lead right by helping employees succeed. The company’s sales goals required great improvement in employee engagement and customer experience. Employees and customers alike commented positively on the change of culture. It is hard work to be a Servant Leader. NPS and eNPS numbers soared.

Leadership 91

Leadership Ethics Training Training 91

CaseInterview.com

DECEMBER 3, 2021

In companies small and large, all the big problems and the big opportunities are in the white space. It’s the problems that nobody is responsible for solving that I find interesting. It is far easier to get promotions and move up quickly when you solve problems and pursue opportunities that nobody else is focused on.

Operations 98

Operations Report Policies Resources 98

Markovitz Consulting

APRIL 16, 2019

Because managers can instill (or at least heighten) a sense of purpose and meaning in employees’ work, they drive the critical measure of employee engagement, which Gallup defines as a belief among employees that they’re doing meaningful work in a climate that supports personal growth. That seems risky to me.

Management 190

Management Training Training Journal 190

Harmonious Workplaces

JANUARY 17, 2024

Effective questioning can unlock doors to hidden problems, foster open communication, and pave the way for innovative solutions. As consultants, a large part of our competencies stems from our abilities to gather information and leverage deductive and inductive reasoning to create solutions to business problems. References Bridger, E.

Organizational Development 94

Organizational Development Journal Emotional Intelligence Construction 94

Tom Spencer

NOVEMBER 10, 2023

Engaging in informational interviews with current or former employees allows candidates to gain a nuanced understanding of the firm’s vision and mission. Additionally, by engaging directly with thought leaders and industry professionals during such events, candidates can show their genuine passion for consulting.

Consulting 88

Consulting Interviews Industry Ethics 88

Markovitz Consulting

FEBRUARY 26, 2019

One of the great benefits of the 2 Second Lean approach to lean is the way that it gets everyone engaged in kaizen with simple improvements. But as I’ve written about before , the problem with 2 Second Lean is the high barrier to entry for leadership. It becomes a trivial exercise distracting people from solving real problems.

Exercises 167

Exercises Leadership Culture Consulting 167

Successful Independent Consulting

AUGUST 24, 2022

Many people who call themselves consultants are employees of large global firms like Accenture, and others perform temporary assignments through a staffing agency. Independent: We are not employees deployed to larger organizations by consulting firms. They have good reason to be confused. Rather we operate solo- or micro- businesses.

Consulting 195

Consulting Intellectual Property Deloitte Accenture 195

LSA Global

SEPTEMBER 25, 2023

Do You Know Why Your Employee Engagement Scores Are Not Improving? Even though most company leaders espouse the importance and value of employee engagement , the majority of companies are not doing what it takes to meaningfully boost employee engagement scores. Only then will employee engagement improve.

Survey 36

Survey Tools Leadership Company 36

Markovitz Consulting

MARCH 5, 2019

That is, the phone essentially siphons our attention away from what’s in front of us, making it more difficult to solve unfamiliar problems. She cites other research demonstrating that instantaneous access to information (I’m looking at you, Google) makes it less likely that we’ll struggle to solve a new problem.

How To 124

How To Analysis Tools Research 124

Organizational Talent Consulting

AUGUST 21, 2023

No matter your perception of change, the reality of a fast-moving economy and complex business environment makes the "change problem" increasingly difficult. Consider a scenario where one employee is always asking about what is wrong and needs to be fixed. Change is complex, whether broad or incremental.

Change Management 81

Change Management McKinsey System Management 81

Tom Spencer

SEPTEMBER 3, 2022

Technology can also play a role in how consultants solve complex problems for their clients. To accommodate employees, many firms are implementing flexible workspaces. Some employees have voiced concerns about lack of work-life-balance as many individuals have been working even longer hours than before. Final thoughts.

Consulting 88

Consulting Management Agile Industry 88

Rick Conlow

MAY 31, 2023

A great leader knows that employee synergy unleashes the power of great teamwork. As a result, employee engagement, quality, and customer service results were average at best. 12 Negative Ways Poor Teamwork Hurts Employees and Organizations Poor teamwork demoralizes employees and produces a lack of respect for them.

Training 99

Training Training Leadership Resources 99

Consulting Matters

MARCH 3, 2021

You do this by talking about their problems and challenges from their perspective, using the words that are actually going through their minds. Find books that your clients might buy to solve their problems (when they should be hiring you) and look at how they express their pain, wants, needs, and solution desires. You get me!".

How To 401

How To Methodologies Survey Leadership 401

Clarity Consultants

OCTOBER 10, 2021

Instead, your employees are the largest contributing factor. If you are wondering why your employees have the biggest influence on customer confidence, here’s what you need to know. As a result, employees have a significant impact on customer satisfaction. Employee Happiness. Customer Confidence Is Built By Touch-Points.

Training 108

Training Training Productivity Education 108

Tsavo Neal

JUNE 12, 2020

Your job as a consultant is to solve the client’s problem. They are struggling with employee retention at their company. You’ve done 7 projects in the past solving the same problem: improving employee retention. Your client doesn’t care about how you improve their employee retention problem.

Tools 78

Tools Sales Consulting Marketing 78

Rick Conlow

MAY 22, 2023

Check out these eight common factors that can contribute to ineffective leadership or management communication: Lack of clarity: Leaders may fail to articulate their thoughts and ideas clearly, leading to confusion among their employees. In addition, the lack of listening signals that a leader does not value the employees very highly.

Leadership 108

Leadership Training Training Construction 108

Consulting Matters

JANUARY 17, 2020

Helps clients anticipate the Customer/Client, Employee, and Financial/Operational impact of business decisions. Understands and appropriately applies the Consulting Engagement Cycle empower leaders to solve complex organizational problems. Master the 5 Steps of the Consulting Engagement Cycle!

Methodologies 207

Methodologies System Data Financial 207

Organizational Talent Consulting

NOVEMBER 6, 2023

Evidence from a large-scale study revealed that training and development positively affected innovative performance by building employee competence and organizational commitment. Leaders need to consider the desired knowledge, skills, and abilities of the employee, the desired organizational culture, and the workplace climate.

How To 87

How To Development Journal Culture 87

Clarity Consultants

JUNE 30, 2023

However, a recession can also be a great time to focus on what matters most in your business–your employees. Employing a team of strong workers can help you get through these unknown times, which is why investing in employee development is crucial. The more training you offer, the more efficient and effective employees are in a role.

Development 93

Development Training Training Agile 93

Rick Conlow

OCTOBER 19, 2023

Transforming from a good to great coach equals turning disengaged employees into top performers. However, employees today are restless. And globally, 85% of employees are disengaged. Yet, a landmark study demonstrated that the average manager invests only four hours a week in people’s engagement. Why is this happening?

Training 86

Training Training Leadership Development 86

Clarity Consultants

NOVEMBER 22, 2023

Not only do you open yourself to far more viable employees, but you can also save quite a lot of money. The need for effective training programs is crucial for success, but it can be difficult when you have employees all over the world. What are the Challenges Remote Companies Face in Employee Training?

Training 62

Training Training Development Consulting 62

Asamby Consulting

FEBRUARY 10, 2022

Building a product, selling a service or solving a problem, etc. How do we arrive at a solution if we disagree or face a new problem? It includes everything that your team does organically to solve problems, allocate tasks or resources and to perform work. How do we do it? Who does it?

How To 52

How To Operations Culture Policies 52

Makarios Consulting

FEBRUARY 8, 2024

People problems come in various stripes. Then there are the crazy-makers: people who, when confronted about performance or behavior, change their ways just long enough to convince you that the problem is solved, then snap back to their old patterns. But before you engage with the person, take time to engage with yourself.

Metrics 98

Metrics Examples Tools Operations 98

LSA Global

APRIL 4, 2024

In fact, our organizational alignment research found that culture accounts for almost half of the difference between high and low performing companies in terms of: Revenue growth Profitability Leadership effectiveness Customer loyalty Employee engagement Strategies must go through culture to be successfully implemented.

Culture 36

Culture Company Recruiting Recruitment 36

Rick Conlow

MARCH 25, 2020

Here are thirteen of the most persistent problems managers face and a few ideas on what to do. How managers engage their teams in these situations determines if she or he transforms into an authentic leader. These means engaging their team positively. The HR rep asks the manager what intervention has been done with the employee.

Training 96

Training Training Emotional Intelligence Leadership 96

Rick Conlow

FEBRUARY 4, 2021

As Colin Powell describes in the above quote, leaders without employee problems are failures. You see, employees are not assets that you manipulate or abuse through strategic analysis or business intelligence. Employees are people. For example, have you read employee comments about companies rated below 4.0

Management 83

Management eBook Leadership Training 83

Rick Conlow

APRIL 29, 2021

Certainly, the pandemic facilitated employees working at home. It is not face to face, but it works great for communicating and problem-solving. A team of remote workforce employees is not a valid excuse not to do this. You and each employee need engagement time. And it is business as usual.

eBook 96

eBook Leadership Meeting Training 96

LSA Global

DECEMBER 7, 2023

Corporate culture influences everything from employee engagement and retention to customer loyalty and profitability. They are the unspoken guidelines that dictate how employees behave, interact, and make decisions. They impact how employees communicate , collaborate , and problem-solve.

Culture 36

Culture Guidelines Leadership Company 36

Organizational Talent Consulting

JULY 24, 2023

Organizational culture defined is "a pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems."

Culture 52

Culture Leadership Journal Study 52

Tom Spencer

MARCH 24, 2023

For example, in a recent consulting engagement, I worked with a company that was struggling with low employee morale. After conducting interviews and surveys, it became clear that the root cause of the problem was a lack of transparency on the part of management.

Emotional Intelligence 88

Emotional Intelligence Ethics Consulting Case Interview 88

LSA Global

JULY 19, 2023

You’d not just be putting in time for pay; instead, you would be fully engaged, empowered, and intrinsically motivated to reach goals and build a thriving enterprise for now and for the future. Employees with an ownership mindset are fully invested in the outcomes of their tasks, not just checking the box by “completing” their assigned tasks.

Enterprise 36

Enterprise Culture Resources Data 36

Business Consulting Agency

JULY 13, 2023

According to a survey by the IIBA, 61% of organizations reported cost savings due to their consulting engagements. Enhanced Employee Performance Business consultants can have a positive impact on employee performance and morale. Consultants impart skills, mentorship, and training that empower teams to excel.

Consulting 52

Consulting Deloitte Efficiency Methodologies 52

Consulting Matters

APRIL 24, 2020

But it sounds like you use a lot of your intuition in the moment, your curiosity and drive to solve a problem when you’re in the moment, and you’re there to serve that client. The only thing I promise in an initial engagement is that we’re going to clearly define your problem statement.

Interviews 156

Interviews Company Marketing Operations 156

Successful Independent Consulting

JUNE 17, 2021

The type of work may be more tactical and less strategic, challenging, or engaging than you prefer. You may need to do some admin (busy work) like file status reports or do verbal check-ins with the client relationship/engagement manager. Plus, they often prefer to hire subcontractors instead of full-time employees.

Consulting 195

Consulting Insurance Insurance Talent 195

Epicflow

JUNE 21, 2023

In particular, this involves more reasonable utilization of a company’s resources, eliminating inefficiencies and redundant processes, increasing employees’ productivity, leveraging technology and automation, etc. As a result of improving operational efficiency, business organizations can gain the following benefits: Cost optimization.

Efficiency 52

Efficiency Operations How To Resources 52

Effective Managers

OCTOBER 26, 2021

Many employees feel that good managers are rare. It is a shame that the most important relationship that an employee has in the organizations is failing them. It is simply unnerving to look at the common bad experiences of employees with their managers. But how can managers affect how engaged the employees are?

Management 52

Management Methodologies Course Media 52