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Back office vs. front office: how to boost efficiency and productivity between both offices

1 to 1

Yet, in many businesses, there is often some overlap and confusion over what defines the roles of a front office and back office, making it difficult to prioritize an area for greater efficiency and productivity. What is the front office? The front office refers to the customer-facing section of a firm. Learn more.

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Top 10 Consulting Firms In New York

Management Consulted

Some of the major practice areas that the NYC region focuses on are corporate development, corporate finance, digital economy, globalization, growth, information technology, marketing & sales operations, people and organization, post merger integration, risk management, strategy, sustainability, and transformation.

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How to Know Which Digital Trends Are Worth Chasing

Harvard Business

Marriott, for example, uses digital technology to streamline the hotel experience for its consumers, particularly its high-value business travelers. No strategy is static. Keyless room entry through mobile devices and bill payment via Apple Pay further reduce the friction associated with a traditional hotel experience.

Trends 31
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How disruptive is the 'Sharing Economy'?

freshminds

86% agree it makes life more affordable, 83% agree it makes life more convenient and efficient, 76% agree it's better for the environment, 78% agree it builds a stronger community, 63% agree it is more fun than engaging with traditional companies, 89% agree it is based on trust between providers and users.

Hotels 53
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Your Customers Still Want to Talk to a Human Being

Harvard Business

These calls are 10-15 times more likely to generate a successful sale or follow-up activity than digital form submissions, which means they are more efficient in generating revenue. Consider this example : a major hotel chain invested heavily in online search ads for one of its resorts with a well-known golf course.

Hotels 28
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How Likely Is Your Industry to Be Disrupted? This 2×2 Matrix Will Tell You

Harvard Business

For the latter, we measured incumbents’ operational efficiency, commitment to innovation, and defenses against attack. In the durability state, we found efficient, mature industries — think alcoholic beverages or tires and rubber. Consider the newspaper-publishing industry. Others are exploring subscription models.

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China Announces SOE Shakeup: Too Little Too Late to Matter

MishTalk

The guidance from the State Council, China’s cabinet, calls for a shake-up of SOEs with share sales and management changes planned to reduce losses and improve efficiency, reported Xinhua, the official news agency, on Sunday. Visit [link] to learn more about wealth management and capital preservation strategies of Sitka Pacific.