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Back office vs. front office: how to boost efficiency and productivity between both offices

1 to 1

Yet, in many businesses, there is often some overlap and confusion over what defines the roles of a front office and back office, making it difficult to prioritize an area for greater efficiency and productivity. What is the front office? The front office refers to the customer-facing section of a firm. Learn more.

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Sustainable Aviation: Emerging Trends and Opportunities

Tom Spencer

These include offsetting greenhouse gas production by purchasing carbon credits, investing in more efficient gas turbine engines, using sustainable aviation fuel, and manufacturing with novel materials and 3D printing methods. Companies such as GE Aviation and Safran are working on improving engine efficiency in order to reduce emissions.

Trends 88
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We Don’t Need a Whole New Regulatory Regime for Platforms Like Uber and Airbnb

Harvard Business

shared capital, shared workforce) to efficiently deliver on the same customer promise, many equivalent approaches have appeared before within those same industries, and it is the successful disruption of the status quo — not any fundamental “newness” — that has incumbents worried.

Hotels 28
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How to Know Which Digital Trends Are Worth Chasing

Harvard Business

Marriott, for example, uses digital technology to streamline the hotel experience for its consumers, particularly its high-value business travelers. Keyless room entry through mobile devices and bill payment via Apple Pay further reduce the friction associated with a traditional hotel experience. The result?

Trends 29
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How disruptive is the 'Sharing Economy'?

freshminds

86% agree it makes life more affordable, 83% agree it makes life more convenient and efficient, 76% agree it's better for the environment, 78% agree it builds a stronger community, 63% agree it is more fun than engaging with traditional companies, 89% agree it is based on trust between providers and users.

Hotels 53
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Your Customers Still Want to Talk to a Human Being

Harvard Business

These calls are 10-15 times more likely to generate a successful sale or follow-up activity than digital form submissions, which means they are more efficient in generating revenue. Consider this example : a major hotel chain invested heavily in online search ads for one of its resorts with a well-known golf course.

Hotels 28
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Top 10 Consulting Firms In New York

Management Consulted

Some of the major practice areas that the NYC region focuses on are corporate development, corporate finance, digital economy, globalization, growth, information technology, marketing & sales operations, people and organization, post merger integration, risk management, strategy, sustainability, and transformation.