Chances Are, You Are Not as Good at Active Listening as You Think
Organizational Talent Consulting
AUGUST 13, 2023
Being truly heard is rare in the workplace. Listening is a gift that every leader can give. It leaves your team feeling valued, affirmed, and connected emotionally with you. Being heard creates psychological safety in relationships and is vital to establishing productive conflict and trust. Active listening eases tensions where resentment exists. Although not commonly experienced, listening is a competitive advantage available to any leader looking for a powerful point of differentiation.
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