Wed.Dec 13, 2023

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You Need More Than Data to Understand Your Customers

Harvard Business

Today we have more data than ever before, yet marketers still struggle to understand their customers. That’s because today’s marketers have mistaken information for intimacy. The author, who ran strategy for Wieden+Kennedy, describes an ethnographic research campaign his team conducted on behalf of McDonald’s. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom.

Data 107
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Avoid a Delegation Trainwreck

Makarios Consulting

It was a delegation trainwreck. The CEO brought in a new head of sales. The direction was straightforward: “The need is urgent. We’ve got to hit 25% sales revenue growth this year. Get on it.” The head of sales got on it. She allocated some time and resources to hunt for new clients, but focused primarily on farming existing accounts to expand sales, capitalizing on the company’s reputation and relationships.

Metrics 76
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8 Essential Qualities of Successful Leaders

Harvard Business

Becoming a great leader is a journey of continuous learning and growth. It’s a process — one that thrives on embracing challenges, seeking feedback, fostering connections, and cultivating understanding. In this article, the author outlines the eight most essential leadership qualities, according to Harvard Business School professor Linda Hill, one of the world’s top experts on leadership.

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Factors Behind Ineffective Marketing

Business Consulting Agency

In today’s competitive business landscape, effective marketing is crucial for company success. However, despite concerted efforts, some marketing campaigns may fall short of expectations. This article explores the common reasons why marketing efforts sometimes fail to yield desired results for companies. Additionally, it highlights how marketing consulting services can address these challenges, offering tailored strategies and expert guidance to enhance marketing success.

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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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3 Myths About Hiring People with Criminal Records

Harvard Business

Research suggests that generalized fears about hiring people with a criminal history — such as fear they’ll commit another crime — are tough to square with the facts. An expansion of what’s often called “second-chance” or “fair-chance” hiring could drive a triple win for the U.S. economy: Employers get the workers they need, people with convictions get jobs they need, and costs to society decline with the lower rates of re-offending that are associated with holding a job.

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Inside BMW’s Decarbonization Strategy

Harvard Business

If you’re making complex strategic decisions based off of big, emerging trends in your industry, this episode is for you.

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Valuable contributions

Seth Godin Blog

We actually don’t really know. Netflix just released their first-ever detailed analysis of how many hours of engagement the top 15,000+ most watched shows on the network received over a six month period. Here’s the file. Who won? That question is actually the lesson here. The fact is, most organizations are pretty clueless about where real value lies.

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A.I. Is Driving an Information Revolution

Harvard Business

Perplexity.ai’s co-founder and CEO discusses the looming challenges in AI research and product development.

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The Hidden Costs of Layoffs

Harvard Business

It can take years for companies to bounce back from these setbacks.

Company 67
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr