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Don’t Be Tyrannized by Old Metrics

Harvard Business

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

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Can Index Funds Be a Force for Sustainable Capitalism?

Harvard Business

All investment practices will consider environmental, social, and governance (ESG) metrics because some of those metrics are financially material, meaning decision-useful pieces of information. In both cases, social and environmental metrics matter for the business’s financial success.

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Bots Won’t Just Help Us Buy Stuff. They’ll Help Us Become Better Versions of Ourselves

Harvard Business

This twinned production thermostat could be instrumented to help predict the most cost-effective ways to heat critical chemicals in a production process. The next step is obvious: Enable digital twins — or triplets, quadruplets, septuplets — to help GE’s human assets become more productive and efficient, too.

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The Comprehensive Business Case for Sustainability

Harvard Business

Facing strict regulation on chemical release and competition from flowers from Africa, the Dutch flower industry developed a closed-loop system that grows flowers hydroponically in greenhouses, lowering risk of infestation and reducing the use of fertilizers and pesticides. In 2005, they launched a U.S. Attracting and Engaging Employees.

Study 28
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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

When care is delivered with less dignity, compassion, or efficiency than it should be the experience can easily be perceived as negative, even if the care is successful in strictly clinical terms. Correct care is not some absolute invariable value.

System 28