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How to Get Health Care Employees Onboard with Change

Harvard Business

The Clinical Operations team focused on “throughput” bottlenecks in order to improve how efficiently patients could be moved through the system from intake to discharge. Many “team-building” exercises are theoretical and the stakes are low. Our focus on meaningful problems was critical.

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A 4-Step Process to Help Senior Teams Prioritize Decisions

Harvard Business

Consider the experience of one of the world’s largest footwear manufacturers, whose leaders engaged in an exercise that others can use to revamp the way they make decisions. In its fast-changing industry, big challenges loomed on many fronts. It consists of these four steps: 1. Compile a list.

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How Atrius Health Is Making the Shift from Volume to Value

Harvard Business

For years, Atrius Health had been focusing on standardizing processes, removing waste, and improving efficiency using improvement activities employing lean. For example, through a patient-journey-mapping exercise, the Care in Place team noticed that some of the senior patients being sent to the ER did not need to go.