Remove capabilities transformation our-insights the-path-to-true-transformation
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6 ways to renew (and stick to!) your CX vows

1 to 1

Are we keeping our CX vows to customers and employees? Here’s a refresher of 6 transformation roadmap steps to help deliver exceptional customer experiences and set your brand apart in the marketplace. In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times.

Metrics 26
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AI in Project Management: Is the Future Already Here?

Epicflow

Interpreting results and taking actions: AI just provides valuable insights and makes suggestions which then should be considered and approved by a project manager. According to Gartner , by 2030, 80% of project managers’ tasks will be run by AI, powered by big data, machine learning (ML), and natural language processing. Higher ROI.

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Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci: Podcast #21

Consulting Success

Ron and his partners at Navalent help companies that are in pursuit of a substantial transformational change, whether it be strategic formulation, organizational design, cultural shifts, or executive leadership behaviors. You won’t want to miss the insights and experiences that he shares in this episode of The Consulting Success Podcast.

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The Rise of AI Makes Emotional Intelligence More Important

Harvard Business

The booming growth of machine learning and artificial intelligence (AI), like most transformational technologies, is both exciting and scary. We can look at any number of occupations to see that this holds true. These highly skilled workers can command high rates because of three capabilities. But which ones? Analyze the data.

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5 Steps to Strategically Positioning Your Consulting

Consulting Matters

Then you're going to love this tutorial video because it will reveal to what the true purpose is for the consultant's role and how to fulfill your potential in this role. Then you're going to love this tutorial video because it will reveal to what the true purpose is for the consultant's role and how to fulfill your potential in this role.

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The Consultant's Role: How to Position Yourself for Maximum Influence

Consulting Matters

Then you're going to love this tutorial video because it will reveal to what the true purpose is for the consultant's role and how to fulfill your potential in this role. Then you're going to love this tutorial video because it will reveal to what the true purpose is for the consultant's role and how to fulfill your potential in this role.

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Top 10 Consulting Firms in Washington, DC

Management Consulted

We just love bringing you good reads, and today our spotlight turns to top consulting firms in one of our favorite cities in the U.S. This office is also home of McKinsey’s global Public Sector Practice, Social Sector Practice, and Recovery & Transformation Services. – Washington, DC.