Harvard Business

JANUARY 31, 2017

It’s created new business and social networks, resulted in new ecosystems, and transformed our economy. While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Our research focused on 344 enterprises* listed on U.S. for leaders and 3.2% for laggards.

Company 28

Company Operations Data Benchmarking 28

Harvard Business

NOVEMBER 27, 2018

Digital business reached a tipping point in 2018 as organizations scaled their digital capabilities. Our research shows that a company’s ability to gain strategic clarity on its path to business model transformation is crucial to its success. But in some companies, strategists are bolder.

Enterprise 28

Enterprise Agile Sales Operations 28

1 to 1

JUNE 16, 2022

This article first appeared in the Customer Strategist There’s a fundamental shift happening when it comes to customer experience, both in expectations and capabilities, but too many brands aren’t prepared to meet the moment. They may intend to improve experiences, but this approach actually has the opposite effect.

Telecommunications 26

Telecommunications Sales Tools Operations 26

Management Consulted

AUGUST 1, 2013

Does Oliver Wyman really offer a “different kind of consulting”? Today, we are digging into a firm that prides itself on its entrepreneurial spirit. Oliver Wyman’s strategy consulting practice has made waves specifically in the financial services sector , and beyond as well. Have an upcoming Oliver Wyman interview?

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Harvard Business

JULY 14, 2016

Estimates of digital transformation failures range from 66% to 84%. Such a high failure rate isn’t surprising, as leaders are trying to create entirely new competencies and wedge them into an organization with strong legacy cultures and operating models. Is this a digital upgrade or a digital transformation?

Real Estate 28

Real Estate Course Operations Accenture 28

Harvard Business

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Our results are weighted to reflect the relative economic importance of firms of different sizes.

Survey 41

Survey Tools Industry Automotive 41

Harvard Business

JUNE 23, 2017

When that happens, D&A initiatives can falter — not delivering the insights needed to drive the organization forward or inspiring confidence in the actions required to do so. What’s the best way to build effective D&A capabilities? Insight Center. Putting Data to Work. Sponsored by Accenture.

Data 28

Data How To Enterprise Travel 28

Management Consulted

OCTOBER 3, 2012

For our final project, the class was broken into small groups and each group wrote a 40 page paper examining a thesis in an industry of their choosing. Last week we held an MC exclusive subscriber giveaway contest – entrants told us in 200 words or less how they became interested in consulting. We hope you enjoy these as much as we did!

Consulting 204

Consulting Case Interview Interviews Engineering 204

Harvard Business

DECEMBER 7, 2017

The service sector is a large and growing part of our economy. “Service is the business of people helping people, and when employees lack the capability, motivation, and license to perform, there’s no hope they’ll deliver excellent service to customers. .” But it shouldn’t be that way,” says Buell.

Education 28

Education Methodologies Case Study Case Studies 28

Harvard Business

MAY 19, 2017

As we’ve studied our own progress at BCG, we have found that gender disparities in our senior cohorts are not completely explained by traditional workplace concerns, such as work-life balance, maternity leave , unequal pay , and differential ambitions. Many companies continue to struggle with advancing and retaining women.

Talent 37

Talent Development Handbook Survey 37

Harvard Business

SEPTEMBER 18, 2017

Each team member responded to over 110 items that focused on their team’s capability and performance. The specific domains of capability and performance were based on previous research , including: Team structure. Our highest-performing teams reported 6.5% Our highest-performing teams reported 6.5% Team processes.

Enterprise 28

Enterprise Culture Agile Leadership 28

Harvard Business

JULY 24, 2018

In an era of transformative cognitive technologies like AI and machine learning, it’s become obvious that people, practices, and systems must become nimbler too. Insight Center. How companies are using artificial intelligence in their business operations. It came from a leader within the practice. Adopting AI.

Talent 38

Talent Management Methodologies Agile 38

Harvard Business

NOVEMBER 23, 2016

Organizational transformation is notoriously difficult. Insight Center. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change.

How To 28

How To Healthcare Operations Leadership 28

Harvard Business

JUNE 23, 2017

Smith was ready to be discharged home after his laryngectomy, an extensive operation that removes a patient’s throat due to cancer. In the opinion of Dr. Lu-Myers, he was a capable man who had passed his physical and occupational therapy evaluations with flying colors. I’m worried about us discharging him.”

Culture 36

Culture Exercises Research System 36

Harvard Business

SEPTEMBER 27, 2016

Cathy Benko, a vice chairman at Deloitte, has been studying the various ways companies are working to prevent a skills crisis while transforming for the digital world. An edited version of our conversation follows. Insight Center. Is the developed world on the verge of a skills crisis? Developing Tomorrow’s Leaders.

Company 28

Company Talent Deloitte Development 28

Harvard Business

MAY 16, 2016

Nonetheless, I ended up with that job, and found out what it really means to lead in a high turbulence environment. Our team knew from the start we would be working in an extremely high turbulence environment. How can you start each day being positive and ready to lead under these circumstances? vincent tsui FOR HBR.

Government 38

Government Tourism Education System 38

Harvard Business

JUNE 10, 2016

Leading companies are experimenting with what these technologies can do for them, typically around transactional processes at early stages of the customer journey. For example, AI applications can take over the time-consuming tasks of initiating contact with a sales lead and then qualifying, following up, and sustaining the lead.

Development 28

Development Sales Accenture McKinsey 28

Harvard Business

OCTOBER 18, 2018

Big businesses struggling in an era of rapid transformation can learn a lot from the experiences of social entrepreneurs finding and adapting innovative solutions in difficult contexts. WISH and WISE. Empower Bottom-up Solutions. “Maybe what you think is the best idea you’ve ever had actually isn’t.”

Education 28

Education Healthcare Government Journal 28

Harvard Business

MAY 19, 2016

The experiences of global beauty company Coty Inc., How can we as leaders help our front-line teams take more action to innovate and improve how work gets done? The Coty experience also informs case study examples in John P. Filter individuals based on skills, experience, function, geography, reputation.

Leadership 33

Leadership Case Interview Accenture Groups 33

Harvard Business

JANUARY 24, 2018

Insight Center. Most companies are already moving rapidly to acquire new capabilities. Some companies are transforming themselves into “intelligent enterprises,” in which all processes are digitized, decisions are data-driven, and machines do the heavy lifting — both physical and cognitive. Sponsored by SAS.

Enterprise 28

Enterprise Accenture Research Productivity 28

Harvard Business

MAY 17, 2016

The ability to make thousands of changes a day to its online retail service has been a key reason Amazon is expanding its online lead over Walmart and other historically “bricks and mortar” retailers. The ability to test new ideas quickly and cheaply, run experiments, and back out if there are any problems.

Company 35

Company Software Productivity Engineering 35

Management Consulted

JULY 2, 2017

The Boston office was the originator of concepts such as the experience curve, the portfolio concept, time-based competition, and segment-of-one marketing. The Boston office was the originator of concepts such as the experience curve, the portfolio concept, time-based competition, and segment-of-one marketing. Pretty interesting, eh?)

Oliver Wyman 72

Oliver Wyman Mercer Consulting Deloitte 72

Epicflow

JANUARY 12, 2024

Check out our selection of events for project/resource managers, business leaders, and industry professionals, which will provide you with valuable insights into recent trends and challenges, networking opportunities, and contribute to your professional development.

Industry 52

Industry Automotive Pharmaceuticals Management 52

Management Consulted

DECEMBER 11, 2013

Today we continue our firm profile series with an in-depth review of Capgemini Consulting. As a result, in 1975, the Cap Gemini Sogeti group was formed, which became the leading European IT services company with 2,000 employees and revenue of 226M FR. KEY STATS FOR CAPGEMINI CONSULTING. Random, right?

Capgemini 192

Capgemini Interviews Consulting Accenture 192

Harvard Business

DECEMBER 18, 2017

Since the pace of marketing is now determined by everyone with access to the internet or a mobile device who can gleefully tweet, post, or blog their feelings and experience, customers can instantaneously become an extension of your company’s story—for good or bad.

Sports 28

Sports Industry Data Media 28

Harvard Business

MAY 3, 2016

” In our e-mail Q&A, we asked Gulati to describe what managers can learn from his new book, Reorganize for Resilience: Putting Customers at the Center of Your Business (Harvard Business Press). It then looks for creative ways to combine its own capabilities with those of its suppliers and partners to address some of those problems.

Education 30

Education Real Estate Research Company 30

Management Consulted

NOVEMBER 2, 2015

However, not all of its resources are pointed towards consulting, as it offers three lines of services, Audit, Tax and Advisory, with the Advisory arm of its operations (where consulting lives) generating $9.09 Within the US, KPMG LLP operates from 87 offices with more than 23,000 employees. KPMG CONSULTING. Billion last year.

Interviews 100

Interviews Culture Consulting Case Interview 100

Harvard Business

JULY 20, 2017

Transforming our oldest industries calls for more than new technology; sophisticated knowledge of regulations, testing protocols, and traditional physical assets are now essential. Insight Center. Have you ever stopped to ponder the true complexities involved with trying to create a viable, safe, autonomous vehicle?

Productivity 47

Productivity Automotive Industry Healthcare 47

Brimstone Consulting

JANUARY 19, 2021

Our team is made up of highly-skilled, senior-level consultants from a wide range of backgrounds—educators at top universities, serial entrepreneurs, former C-suite executives, and seasoned process consulting experts. Dare to Lead by Brene Brown. Essential reads on leadership and change for your library. Good to Great by Jim Collins.

Leadership 52

Leadership Culture Case Interview Company 52