capabilities mckinsey-digital our-insights digitizing-customer-journeys-and-processes 
Harvard Business
JUNE 10, 2016
Artificial intelligence (AI) is on quite a run, from Google’s AlphaGo, which earlier this year defeated Go world champion Lee Sedol four games to one, to Amazon’s Echo, the voice-activated digital assistant. By 2020 customers will manage 85% of their relationship with an enterprise without interacting with a human.
Management Consulted
OCTOBER 3, 2012
For our final project, the class was broken into small groups and each group wrote a 40 page paper examining a thesis in an industry of their choosing. The prize for best answer was a FREE Consulting Case Bank and The Consulting Bible 3rd edition – a HUGE giveaway – so we weren’t surprised when we heard from so many of you.
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