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DECEMBER 13, 2021

Are we keeping our CX vows to customers and employees? Start with research and journey mapping to create a visual representation of the path your customers take when they engage with your brand. You can also use data collection to build a more nuanced understanding for the “why” behind your customer journey maps.

Metrics 26

Metrics Tools Case Interview Strategy& 26

Consulting Success

JANUARY 29, 2018

You won’t want to miss the insights and experiences that he shares in this episode of The Consulting Success Podcast. Somewhere at the intersection of those three domains, we do our consulting work. Our relationships usually span multiple years. Today I’m joined by seasoned consultant and passionate leader Ron Carucci.

Development 189

Development Consulting How To Case Interview 189

Harvard Business

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. When that happens, D&A initiatives can falter — not delivering the insights needed to drive the organization forward or inspiring confidence in the actions required to do so. Insight Center. Putting Data to Work.

Data 28

Data How To Enterprise Travel 28

Harvard Business

OCTOBER 3, 2014

An Accenture survey conducted last year found that only one in five companies said that they were “very satisfied” with the returns they’ve received from analytics to date. and Western Europe are aggressively adopting analytics across the entire enterprise. Establish a center of gravity for analytics.

Enterprise 28

Enterprise Metrics Analysis Survey 28

Management Consulted

OCTOBER 3, 2012

For our final project, the class was broken into small groups and each group wrote a 40 page paper examining a thesis in an industry of their choosing. market for latex condoms. Recently, Mayer Laboratories sued Church and Dwight, Trojan’s parent company, for illegally monopolizing the market. You wowed us!

Consulting 204

Consulting Case Interview Interviews Engineering 204