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Why consulting?

Management Consulted

Last week we held an MC exclusive subscriber giveaway contest – entrants told us in 200 words or less how they became interested in consulting. As we were looking through your responses, we realized you were answering as if you were in an interview – and that’s smart. You wowed us!

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

How do they do it? According to a new book by Harvard Business School’s Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. Best Buy, Cisco, Target, Starbucks, and Jones Lang LaSalle come to mind. Join the conversation.