7 Critical Success Factors for Project Based Firms to Consider in 2024
Progressus
NOVEMBER 10, 2023
In today’s data-centric digital landscape, intelligence is central to any business strategy, especially as we look towards 2024. For example, if your CSF is improving service quality, you might use KPIs like average resolution time, first-time fix rate, or customer satisfaction scores to understand how you’re performing in this area.
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