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How Avaya Turned Around Its Customer Ratings

Harvard Business

In particular, I’d like to focus on three things Avaya did that other companies can learn from: Treat Innovation as a Risk-Management Exercise. Avaya embraced innovation as a risk management exercise. Embrace Agile Methods for Responding to Customers. The willingness to experiment has to permeate the whole organization.

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Top 11 Must-Read Project Management Books

Epicflow

His ideas regarding remote work difficulties and how to handle them are based on his research of Agile software development, human resources, supply chain management, cognitive psychology, organizational behavior, and labor economics. In addition, the book provides you with: Practical advice (e.g.,