Melissa Agnes

OCTOBER 5, 2014

Welcome to episode #018 of The Crisis Intelligence Podcast, with Melissa Agnes and Jean-Michel Ghoussoub. Everybody’s always talking about transparency. We always hear things like: You need to be transparent in the way you communicate with your stakeholders, both internal and external – both in and out of a crisis.

Culture 89

Culture Development Strategy Strategy 89

Melissa Agnes

APRIL 11, 2015

Welcome to episode #045 of The Crisis Intelligence Podcast, with Melissa Agnes and Curtis Midkiff. What has always fascinated me are their extreme capabilities in the use of social media for real-time emergency management. Tips for effectively filtering through the digital noise in a crisis or emergency.

Media 69

Media Training Training Trends 69

Melissa Agnes

NOVEMBER 16, 2014

Welcome to episode #024 of The Crisis Intelligence Podcast, with Melissa Agnes and Louis Hayes. Additionally, at around the 49 minute mark, Lou and I discuss crisis prevention and reputation management lessons that apply to professionals in any industry and market. Subscribe and leave us a review on iTunes and/or Stitcher.

Efficiency 104

Efficiency Operations Development Industry 104

The Management Centre

JUNE 29, 2022

Yvette: Thanks again Cassie for taking the time to talk to me about all things leadership. We last had a chat about leadership topics in 2019. Back then we talked about the ethical challenges leaders have, and what it means to be ethical. We needed to show humanity – we all revealed ourselves and our homes over Zoom or Teams.

Leadership 97

Leadership Emotional Intelligence Education Ethics 97

Melissa Agnes

FEBRUARY 8, 2015

Welcome to episode #036 of The Crisis Intelligence Podcast, with Melissa Agnes and Garth Rowan. Crisis simulations are an amazing way to test your crisis plan and strengthen your team’s crisis communication skills. That said, I often get asked questions like “how do I conduct a crisis simulation?”;

Exercises 66

Exercises How To Development Management 66

Organizational Talent Consulting

JANUARY 23, 2023

When you think about outstanding military leaders, commanders like Napoleon Bonaparte and inspiring orators like Winston Churchill might come to mind. In 1941 the US established the first intelligence agency led by General William "Wild Bill" Donovan. These leaders accomplished incredible feats against the odds.

How To 52

How To Journal Leadership Tools 52

Melissa Agnes

AUGUST 24, 2014

Welcome to episode #012 of The Crisis Intelligence Podcast, with Melissa Agnes and Jane Jordan-Meier. Jane Jordan-Meier opens this discussion with a strong statement: “A leader emerges in a crisis.” What are the challenges of choosing a leader or spokesperson in a crisis? Learn more about Janie here.

Emotional Intelligence 93

Emotional Intelligence Management Leadership How To 93

Melissa Agnes

OCTOBER 12, 2014

Welcome to episode #019 of The Crisis Intelligence Podcast, with Melissa Agnes and Dr. Thomas D. Phelan and I discuss in this week’s episode of The Crisis Intelligence Podcast. The emergency manager’s role in educating the public before, during and after a crisis or emergency situation. Get connected!

Management 95

Management Education System Analysis 95

Organizational Talent Consulting

JULY 10, 2023

But how do you improve bottom-line performance amid economic uncertainty, a persistent talent crisis, and the reality that only 3 in 10 employees are engaged? Studies have demonstrated that followers perceive leaders with a heightened emotional intelligence as being successful and effective leaders. One key is self-awareness.

Leadership 56

Leadership Financial Emotional Intelligence Journal 56

Melissa Agnes

SEPTEMBER 2, 2014

When you hire a crisis management professional or firm, whether prior to or during a crisis, expectations of both parties need to be clear. Surprises are not something you want to experience while managing a crisis, the crisis will present you with enough of those on its own! Qualities of a worthy crisis professional.

Management 105

Management Emotional Intelligence Media Resources 105

Brimstone Consulting

DECEMBER 15, 2020

As the COVID-19 crisis enveloped the globe, Eric J. It is useful to think what distinguishes what was , is , and will be. Emerging leaders have been identified through their work to bring teams together, get the job done, and move organizations forward. There was a past of relative stability and predictability.

Leadership 62

Leadership Agile Operations Survey 62

Melissa Agnes

FEBRUARY 24, 2014

By Garth Rowan, Communications Consultant and member of the Agnes + Day Crisis Intelligence Team. When bad things happen, some of us rise and some fall. It’s all about high stakes performance and that’s where similarities between the world of the top athlete and the crisis communicator run parallel.

Exercises 94

Exercises Conference Interviews Media 94

Melissa Agnes

APRIL 25, 2015

Welcome to episode #046 of The Crisis Intelligence Podcast, with Melissa Agnes and Roman Gaponenko. Global events, from the Olympics to the Oscars to a global crisis that impacts the world at large, present unique challenges when it comes to crisis preparedness and crisis management. Connect with us!

Management 40

Management Media Industry Groups 40

Melissa Agnes

MAY 2, 2015

Welcome to episode #047 of The Crisis Intelligence Podcast, with Melissa Agnes and Roman Gaponenko. Global events, from the Olympics to the Oscars to a global crisis that impacts the world at large, present unique challenges when it comes to crisis preparedness and crisis management. Connect with us!

Management 45

Management Media Industry How To 45

Melissa Agnes

JUNE 19, 2014

Since the podcast on “ doing crisis communications right “, with Captain Chris Hsiung and Shino Tanaka, aired last week, I’ve received some really great follow up questions from listeners. Your follow up questions answered: Doing crisis communications right.

Media 79

Media Case Interview Groups Interviews 79

Melissa Agnes

JANUARY 18, 2015

Welcome to episode #033 of The Crisis Intelligence Podcast, with Melissa Agnes and Brad Phillips. When it comes to crisis media training, there are so many questions that people (whether it be spokespersons or the communication and leadership teams) seek answers to. The real-time news cycle and how it impacts in a crisis.

Training 45

Training Training Media Interviews 45

Melissa Agnes

JANUARY 4, 2015

Welcome to episode #031 of The Crisis Intelligence Podcast, with Melissa Agnes and Whitney C. In this episode of The Crisis Intelligence Podcast, Whitney C. This episode of The Crisis Intelligence Podcast discusses: The difference between defamation and free speech – and where the line is drawn.

Engineering 40

Engineering Policies Report Strategy 40

Melissa Agnes

MARCH 12, 2014

By Patrice Cloutier, Strategic communications professional and member of the Agnes + Day Crisis Intelligence Team. Which leads us to ask: What kind of training do THEY have? What simple holding statement or referring lines are they taught to use – or do you just instruct them to clam up?

Report 97

Report Media Enterprise Retail 97

Melissa Agnes

NOVEMBER 19, 2014

Lou and I go into even more detail on this subject in episode #024 of The Crisis Intelligence Podcast. A crisis is a change. Every crisis is different… but they all require a response by people or organizations that are highly adaptive. Tune in here. Tune in here. More specifically, bad change. The Doctor in SWAT School.

Management 106

Management System Guidelines Fashion 106

Melissa Agnes

FEBRUARY 3, 2015

Can any organization be a crisis communication pro? Being crisis-ready, crisis-intelligent, isn’t a mysterious quality that only a few people or organizations possess. So what would it take for your organization, your team, to be considered a crisis communication pro? Absolutely, why not?

Media 67

Media Leadership Development Exercises 67

Melissa Agnes

NOVEMBER 30, 2014

Welcome to episode #026 of The Crisis Intelligence Podcast, with Melissa Agnes and Tom Iovino. “People have to know you care before they care about what you have to say.” Public information officers and crisis communicators have critically important responsibilities in difficult times. Subscribe via email.

Education 40

Education Media Government Strategy 40

Melissa Agnes

OCTOBER 5, 2014

Welcome to episode #018 of The Crisis Intelligence Podcast, with Melissa Agnes and Jean-Michel Ghoussoub. Everybody’s always talking about transparency. We always hear things like: You need to be transparent in the way you communicate with your stakeholders, both internal and external – both in and out of a crisis.

Culture 40

Culture Development Strategy Strategy 40

Melissa Agnes

JANUARY 5, 2015

2014 is officially behind us, but the risks and threats that leave every organization open to destruction are not. In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note?

Exercises 53

Exercises Training Training Policies 53

Melissa Agnes

NOVEMBER 16, 2014

Welcome to episode #024 of The Crisis Intelligence Podcast, with Melissa Agnes and Louis Hayes. Additionally, at around the 49 minute mark, Lou and I discuss crisis prevention and reputation management lessons that apply to professionals in any industry and market. Subscribe and leave us a review on iTunes and/or Stitcher.

Efficiency 45

Efficiency Groups Development Operations 45

Melissa Agnes

OCTOBER 12, 2014

Welcome to episode #019 of The Crisis Intelligence Podcast, with Melissa Agnes and Dr. Thomas D. Phelan and I discuss in this week’s episode of The Crisis Intelligence Podcast. The emergency manager’s role in educating the public before, during and after a crisis or emergency situation. Get connected!

Management 40

Management Education System Analysis 40

Harvard Business

SEPTEMBER 8, 2017

Obsessed with hitting his quarterly targets, he had pushed his people as much as they could stand and his team’s output was at a standstill. Sean was one of 42 senior leaders from organizations throughout the world who practice mindfulness and whom one of us (Matt Lippincott) studied at the University of Pennsylvania. Promotions.

Emotional Intelligence 53

Emotional Intelligence Case Interview Leadership Report 53

Melissa Agnes

AUGUST 14, 2014

I’m always interested in seeing what’s being studied in universities these days, as well as the academic’s approach to the theoretical side of crisis communication, and so this day of observation and interaction was very fascinating for me. My takeaways: Academic research is lacking a key component.

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Research Case Study Case Studies Study 100

Epicflow

APRIL 19, 2022

Today, in times of war and crisis, companies dealing with aerospace and defense projects have to timely react to arising challenges and suggest the best solutions possible to meet the consumers’ requirements and stay competitive in the market. This contributes to the growth of the number of initiatives that have to be delivered synchronously.

Resources 59

Resources Management Data Efficiency 59

Melissa Agnes

NOVEMBER 19, 2014

Lou and I go into even more detail on this subject in episode #024 of The Crisis Intelligence Podcast. A crisis is a change. Every crisis is different… but they all require a response by people or organizations that are highly adaptive. Tune in here. Tune in here. More specifically, bad change. The Doctor in SWAT School.

Management 63

Management System Guidelines Fashion 63

Melissa Agnes

MARCH 5, 2014

Gibson, Internet defamation attorney at Vorys who works closely with Agnes + Day’s Crisis Intelligence Team. If a business owner suspects or knows there is false information online about his or her company, he or she may be told that false reviews cannot be removed from the internet. By Whitney C.

How To 87

How To Advertising Engineering Video 87

Organizational Talent Consulting

MAY 22, 2023

The pressures of today's crisis-driven fast-paced digital workplace are immense, and leaders face many new challenges. If leaders and teams are not continuously developing, they are falling behind. Most executives want more out of life and work, and businesses want to grow. However, it may not be familiar to you.

Journal 61

Journal Leadership Ethics Emotional Intelligence 61

Harvard Business

NOVEMBER 2, 2018

As the girl told it to Osnos, “During the game in which I was playing the program, everyone around us was taking sides: Team Human and Team Machine.” We are all, it seems, splitting into “team human” and “team machine.” It went viral.

Efficiency 48

Efficiency Conference Culture Productivity 48

Melissa Agnes

MARCH 21, 2018

For example, I’ve worked with the cities of LA, Santa Monica, Beverly Hills, West Hollywood, the Ottawa Police Service, Houston PD, NATO, and many others–helping them become crisis ready. What Crisis Ready provides to public safety. Crisis Ready walks you through each step of what it means and how to become crisis ready.

Interviews 22

Interviews Training Training Examples 22

Epicflow

JANUARY 12, 2024

In the present-day dynamic business environment, you should stay on top of all recent trends and be ready to implement innovations in your work. The participants will learn how healthcare providers overcome resource constraints and deliver new developments.

Industry 52

Industry Automotive Pharmaceuticals Management 52

Harvard Business

AUGUST 24, 2018

You and Your Team Series. Emotional Intelligence. Emotional Intelligence Has 12 Elements. Such was the case with Chris, a management consultant facing a health and career crisis. Such was the case with Chris, a management consultant facing a health and career crisis. They inform our decision making and behavior.

Emotional Intelligence 53

Emotional Intelligence Nonprofit Construction Leadership 53

Harvard Business

NOVEMBER 16, 2016

Empathy—the ability to read and understand other’s emotions, needs, and thoughts—is one of the core competencies of emotional intelligence and a critical leadership skill. It is what allows us to influence, inspire, and help people achieve their dreams and goals. You and Your Team Series. Neuroscientist V.S.

Emotional Intelligence 28

Emotional Intelligence Leadership Financial Meeting 28

Cheryl Cran

NOVEMBER 16, 2016

Disruption Is New Normal Now and For Future of Work – Here’s What To Do About It. We often think of disruption when we think about technological innovation. When we look at the year 2016 alone there have been multiple disruptions globally that have or will impact us now and into 2017.

Development 20

Development Culture Policies Government 20