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I’m in the 2021 Write Stuff Bundle!

Johanna Rothman

However, this time, it's nonfiction for writers—the 2021 Write Stuff Bundle. Her book, A Writer’s Introduction to Social Media Marketing is exclusive to this bundle, so it's also on my TBR pile. But the real goodies happen when you pay an additional $15 or more for the 2021 Write Stuff Bundle. (You are not surprised.)

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Learning from 2021: Azeem’s Takeaways

Harvard Business

Azeem Azhar identifies the trends in science, technology, and culture that changed the world in 2021, and what they might mean for the future.

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Unleashing Entrepreneurship: The Top 20 Home-Based Business Ideas

Business Consulting Agency

of total global retail sales by 2021 (Statista). Social Media Management Overview: Helping businesses enhance their online presence through social media platforms. Statistics: 73% of marketers believe social media marketing has been “somewhat effective” or “very effective” for their business (Buffer).

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2021 hindsight: What the market got wrong about CX this year

1 to 1

A year ago, still in the throes of the pandemic, many turned hopeful eyes to 2021 expecting the world—and the customer experience landscape—to largely return to “normal.” 2021 prediction: Employees will be eager to return to the workplace. 2021 prediction: The economy will bounce back post-pandemic, just as quickly as it declined.

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Top 4 Artificial Intelligence Trends to Watch in 2021

1 to 1

They are expecting easier, better, and faster CX in 2021. Although there are many ways to synergize machines and humans in the call center, CX experts agree these four are primed to deliver the greatest outcomes in 2021. The post Top 4 Artificial Intelligence Trends to Watch in 2021 appeared first on 1to1 Media.

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Retail Websites Drive Online Sales Or Not

Business Consulting Agency

Integration with social media, email campaigns, and content marketing amplifies brand visibility and drives traffic. Number of Retail Establishments : As of 2021, there were about 1 million retail establishments in the US, ranging from small boutique stores to large chain outlets.

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Mobile Commerce Projected to Represent 54% of Online Transactions by 2021

1 to 1

Bill Bloom, founder and CEO of the mobile market research firm Fast Focus, shares insights on the mobile commerce trends that he and his firm are watching for in 2021 and beyond. And we think that’ll be by Q1 to Q2, 2021. What new expectations do customers have and how can brands be prepared?

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