1 to 1

DECEMBER 22, 2021

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? And the contact center industry is not exempt. Eliminate waste from operations.

Strategy 26

Strategy Strategy Strategy& Talent 26

1 to 1

MARCH 28, 2022

According to a Pew Research Center report, “The State of Gig Work in 2021,” 9% of U.S. Providing interactive training, introducing them to internal staff, and including them in team meetings can make a difference. The post EX = CX: How to create a thriving gigCX model appeared first on 1to1 Media. workforce by 2023.

How To 52

How To Metrics Talent Policies 52

NeoAcademic

MARCH 25, 2021

All required role responsibilities can be performed with home access to a high-speed internet connection (being remote could prevent a few hours a week of job duties in late 2021/early 2022, but that’s the extent of it, and we’ve already identified potential workarounds).

Research 40

Research Management Software Study 40

1 to 1

JUNE 28, 2021

But, in 2021 and beyond, do brands still need to house their servers in a physical location like a warehouse? The ability to train, on-board, and deploy employees from any location gives companies a much wider recruitment pool across various countries and time zones. Increasingly companies are saying: no.

Tools 26

Tools Resources Operations Recruiting 26

1 to 1

JULY 29, 2022

According to IDC analysts, businesses were estimated to have spent $215 billion in 2021 on big data and business analytics solutions, a 10% increase over 2020. These insights can help companies better train their customer support teams and ensure they’re equipped with the right information to meet customer needs.

Data 29

Data Apparel Automotive Balance Sheet 29

1 to 1

JUNE 10, 2022

At the start of the COVID-19 pandemic, automotive sales tumbled in 2020 before surging demand and a global chip shortage sent prices skyrocketing in 2021. We provide onsite free training for our technicians. The post Happy customers are closer than they appear appeared first on 1to1 Media. We provide scholarship programs.

Automotive 26

Automotive Sales Groups Industry 26

Buzzsprout

DECEMBER 28, 2023

Social media Teach influencers or business professionals how to harness social media for their personal brand, business, or startup. Podcasting Q&A Dog Training Q&A 13. Repurposed content Repurposed content takes some kind of pre-recorded media and transforms it into podcast format. Reach out on Twitter.

Interviews 52

Interviews Travel Fashion Sports 52

1 to 1

MAY 18, 2021

Customer experience officers, directors, and industry experts recently gathered online at the 2021 Government Customer Experience Virtual Conference , hosted by Digital Government Institute, to share lessons and insights for delivering a better CX. Here are key highlights from the conference.

Government 29

Government Conference Methodologies Training 29

1 to 1

MARCH 14, 2022

The Chainalysis 2022 Crypto Crime Report , stated that cryptocurrency-related crime rose to $14 billion in 2021, up from $8.7 Investigate: Trained experts scrutinize anomalies and define required actions. appeared first on 1to1 Media. Cybersecurity risks Cybersecurity is a tremendous concern in the digital asset space.

Financial 26

Financial Knowledge Base Education System 26