The Most (and Least) Empathetic Companies, 2016
Harvard Business
DECEMBER 1, 2016
As the newly released 2016 Empathy Index demonstrates, empathy, which is about understanding our emotional impact on others and making change as a result, is more important to a successful business than it has ever been, correlating to growth, productivity, and earnings per employee. This year we added a carbon metric. billion ($1.39
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