Remove the-best-customers
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The Best Customers

Alan Weiss

The maître d’ told us once we were perfect customers: We dined early, so he could turn the table over, we never looked at prices, we tipped generously, we chose expensive wines, and we would try special new dishes. That’s how you treat your best customers (there were about five such couples).

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Bill Lee’s Guide to Turning Consulting and Coaching Clients into Raving Fans

Consulting Matters

Bill is the founder of the Center of Customer Engagement, which is a consulting firm dedicated to helping businesses of all sizes – including Apple and Suburu - grow through customer focus and engagement. Picture this: All your hard work getting clients has paid off. Sound like a pipedream? It’s not!

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When Is the Best Time to Ask Customers for a Review?

Harvard Business

Researchers tested reminders that went out the next day, five days, nine days, and 13 days after the product experience.

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How To Design A Customer Journey In Your Consulting Business With George Bryant: Podcast #275

Consulting Success

Ensuring they have the best customer journey will help you keep going and growing. How To Design A Customer Journey In Your Consulting Business With George Bryant: Podcast #275 is a post from: Consulting Success Consumers are an essential part of any consulting business. They discuss how.

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Outrun Your Competition: Best Practices for Accelerating Sales Processes

By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster. Larger buying committees. Slow-moving compliance reviews. Every go-to-market team knows the frustrations that come from a drawn-out sales process. How can you speed it up?

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The 7 Best CRMs For Consultants (& How To Use Them To Win Clients)

Consulting Success

What are the best CRMs for consultants? CRM” stands for customer relationship management, a type of software that helps you manage relationships with your current and prospective clients. The 7 Best CRMs For Consultants (& How To Use Them To Win Clients) is a post from: Consulting Success.

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J. Jeff Kober’s Insider Secrets Behind Disney’s Performance Excellence

Consulting Matters

And lucky for you, here to take you backstage and show you the ins and outs of Disney’s approach to customer and employee engagement is J. A deep dive into the strategies behind the Disney magic (and how to use them to enhance your consulting or coaching success) Want to know a secret? Here’s why I’m telling you this.

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The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.