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Transform Business Operations with Process Mining

Harvard Business

The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization.

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"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

Conversely, companies that adopt an incremental improvement approach tend to spend too much time on analyzing the “as-is.” In addition, their current process analysis is frequently based on interviews and sticky notes, which executives sometimes regard as overly subjective and treat with justifiable skepticism.

Software 124
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Organizational Development for Small Business: What You Need to Know

Asamby Consulting

OD interventions can take many forms, including training and development programs, process improvement initiatives, and cultural change initiatives. Small business owners can use a variety of tools and techniques, including surveys, focus groups, and interviews, to gather data. Small businesses are the backbone of the economy.

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How Good Companies Become Market Leaders (Without an Infusion of Capital): Interview with Charles Browne

Consulting Matters

Interview Transcript: Betsy Jordyn : Hey, it’s Betsy Jordyn of the Consultant’s Institute, and I’m so excited to interview Charles Browne. And our topic today is really focusing on those product companies. And now, somehow things have fallen off the rails, and they want to establish a company. This is really huge.

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How to Discover and Own Your Consulting Superpower: Interview with Charles Browne

Consulting Matters

Interview Transcript: Betsy Jordyn : Hey, it’s Betsy Jordyn. And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma process improvement black belt. Charles Browne : Hi. I want to go in there and solve the problems.

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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

At a leading global logistics company, for example, the business rules in a claims process suggested that decisions on tolerances for refunds required the judgment of a manager. But when interviewed, the manager was able to clearly articulate rules of thumb he followed, which could be defined as rules for the RPA process to follow.

Company 36
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Gaining Clarity in What You Care About Most Deeply in Your OD Work

Consulting and Organizational Management

The profession has become filled with niche players……executive coaching, team building, process improvement, change management, etc. Years ago I was interviewing for a job in a large consulting firm in NYC. They put me through a long, exhaustive interviewing process before they finally offered me the job.