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Extract those vexing pebbles to ease negative word of mouth

1 to 1

Stop that, said Lynn Hunsaker, chief customer officer of ClearAction Continuum , a Phoenix-based CX consulting and training company. Journey mapping is a valuable ongoing exercise but it’s not enough. This exercise uncovers strategic and investment opportunities leadership may be unwilling — or unable — to consider.

ROI 26
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Your Sales Training Is Probably Lackluster. Here’s How to Fix It

Harvard Business

companies spend over $70 billion annually on training, and an average of $1,459 per salesperson — almost 20 percent more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales training is disappointing.

Sales 30
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Pay your team right: A comprehensive guide to compensation

Asamby Consulting

This has to do with training, budget, infrastructure, processes and many more dimensions. recognitions like "employee of the month" admissions into trainings or career advancement programs mentorship or coaching offerings or whatever else you can think of. You then have another 6 years time to exercise the option (10 years total).

ROI 40
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B2B sales will never be the same

1 to 1

Sales training and services To win, you must train; that’s where sales training and services come in. We shared numerous industry best practices and sales exercises such as Win Back Wednesday to motivate and engage the sales teams.

B2B 29
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The Myth of a Psychologically Safe Workplace

Organizational Talent Consulting

Psychological Safety Myth Buster #2: Create Accountability Talking with a trusted advisor that can listen, provide perspective, and partner with you for accountability to take action is a high ROI activity. Practicing small acts of self-control, like exercise followed by periods of rest, builds self-control capacity.

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How Are You Spending Your Social-Distancing “Vacation”?

Prudent Pedal

Optimize inbound conversion rates on marketing channels-While CRO is a never-ending exercise, this hiatus allows time to experiment more with updated content, the mix, and its messaging. Go deeper on some important marketing areas: SEO: Moz made all their training available at no charge. None-the-less, relationship-building must go on.

Journal 72
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Should You Give Your Star Employees Star Treatment?

Harvard Business

Unfortunately, this unreliable methodology turns the pivotal exercise of internal talent identification into a popularity contest whereby politically astute employees who manage up and take credit for others’ achievements are more likely to emerge as high potentials — though they more faux po’s than hipo’s.

ROI 28