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How Avaya Turned Around Its Customer Ratings

Harvard Business

Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). Avaya embraced innovation as a risk management exercise.

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7 Factors of Great Office Design

Harvard Business

To better understand how these work, try the exercise below on your own or with your team. ” There are a variety of ways you can use this exercise beyond one meeting. The developer teams realized that they were more interactive than they initially imagined, but also needed quiet space to churn out quick turnaround projects.