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The ISO 20700 Checklist: A Game-Changer for Management Consultants

Effective Managers

By using the checklist, consultants can clearly articulate the scope, objectives, and methodologies of the project, aligning expectations and reducing the likelihood of misunderstandings. This collaborative approach fosters a stronger, more productive relationship, leading to better project outcomes and higher client satisfaction.

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Agile Strategy: Stability and Opportunity During Disruption

Brimstone Consulting

When Andy Frawley took on the roles of Chief Executive Officer and Vice Chairman of the Board of Directors in July 2018, V12 faced several challenges, including business inefficiencies stemming from a recent merger and inapt product and go-to-market strategies. Strategy has traditionally been a top-down exercise conducted on an annual basis.

Agile 52
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Agile Strategy: Stability and Opportunity During Disruption

Brimstone Consulting

When Andy Frawley took on the roles of Chief Executive Officer and Vice Chairman of the Board of Directors in July 2018, V12 faced several challenges, including business inefficiencies stemming from a recent merger and inapt product and go-to-market strategies. Strategy has traditionally been a top-down exercise conducted on an annual basis.

Agile 52
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How Avaya Turned Around Its Customer Ratings

Harvard Business

In particular, I’d like to focus on three things Avaya did that other companies can learn from: Treat Innovation as a Risk-Management Exercise. Avaya embraced innovation as a risk management exercise. Too often, when Avaya delivered tailor-designed products and services for customers, the customer was not satisfied.

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Top Power Skills Every Organizational Consultant Needs

Consulting Matters

It provides mission and purpose, brand, vision, goals, desired customer experience, products, and service offerings. I typically am not a fan of values exercises with executives because what they come up with is often what they think makes them sound better but doesn't reflect their true values.

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Subscription Businesses Are Booming. Here’s How to Value Them

Harvard Business

Previously dominated by the likes of newspapers, magazines, gyms, utilities, and telecommunications firms, more products and services are being offered to more people through subscriptions than ever before. Philippe Marion/Getty Images. The subscription business model is booming.

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Your Sales Training Is Probably Lackluster. Here’s How to Fix It

Harvard Business

Then, further training is usually limited to new production introductions or annual “kick-off” meetings to set quotas, where reps are flown in, given information and marching orders, and “fired-up” by a motivational speaker or exercise (more hot coals, anyone?). Consider Salesforce Commerce Cloud.

Sales 30