Harvard Business

OCTOBER 17, 2017

The United States spends 40% more per patient than other developed countries but suffers the worse overall health outcomes. As a large team cares for patients, clear and efficient pathways for communication and workflows are necessary to ensure the patient experience is as seamless and organized as possible.

Metrics 32

Metrics Efficiency System Development 32

Harvard Business

SEPTEMBER 11, 2017

To address this issue, in our teaching in executive programs in Ireland, we ask participants — executives that come from a wide range of companies and government agencies, and departments such as customer service, product development, and human resources — to develop such evidence using the Friday Afternoon Measurement (FAM) method.

Data 28

Data Meeting Company Government 28

Harvard Business

SEPTEMBER 11, 2017

To address this issue, in our teaching in executive programs in Ireland, we ask participants — executives that come from a wide range of companies and government agencies, and departments such as customer service, product development, and human resources — to develop such evidence using the Friday Afternoon Measurement (FAM) method.

Data 28

Data Meeting Company Government 28