1 to 1

MARCH 21, 2023

Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. “We So often, we design something that works for HR or finance or technology and guess what? Five years in the works, free in-flight wi-fi is now available on 80% of Delta’s U.S. It doesn’t work for employees.” “How

Report 26

Report Healthcare Airlines Trends 26

Management Consulted

JUNE 1, 2009

Originally reported in ConsultingMag.com. You may be lucky to work with a strong strategy team, but you can bet that the operating/finance/administrative folks you interface with will be much more variable along the capability scale. In corporate strategy, travel is reduced. Great reads from around the consulting blogosphere.

Consulting 113

Consulting Management Recruiting Recruitment 113

1 to 1

JULY 29, 2022

By looking at the CX lifecycle though granular intents, companies can 1) benchmark where they are strong/blemished, 2) identify where a human touch in a contact center helps/over-indexes the needs of a customer, and 3) solve for customers’ CX needs with surgical precision.”

Data 29

Data Apparel Automotive Balance Sheet 29

Harvard Business

OCTOBER 10, 2017

A recent McKinsey report found that while 84% of corporate executives think innovation is key to achieving growth objectives, only 6% are satisfied with the innovation performance of their firm. If you pursue problems that you know about already, you are unlikely to travel far from your current operational model.

ROI 28

ROI Operations Enterprise Research 28

MishTalk

JANUARY 3, 2014

China China Local Debt On December 30, Bloomberg reported China’s Local Debt Swells to 17.9 Total credit in the economy (total social financing) showed a 40 per cent rise in November over the prior month and is on course for growth this year of almost 20 per cent. Stay an extra day and golf or travel. S&P UP 29.6%

Conference 74

Conference Banking Government Balance Sheet 74