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15 Years of Buzzsprout

Buzzsprout

We were early contributors to the Podcast Namespace , which resulted in industry standard tags like transcripts, podrolls, and RSS feed locking. The logo was cliché and the interface was feeling a little.let's say over-washed (fine for t-shirts, but not a great look for software).

Industry 114
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What is Social Customer Service?

Tom Spencer

Social customer service allows you to open everything up using a social platform like Telligent or Jive Software. Better visibility for customer queries via notifications, @tagging and #tagging. Social Customer Service platforms can be customised, which means you can create ‘groups’ focusing on specific products or themes.

Insurance 104
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Friday Fusion: September 4th, 2020

Tsavo Neal

You are packaging up what you know to help your reader get their desired result, and slapping a price tag on it. You are personally helping your reader get their desired result, and slapping a price tag on your help. Are they typically hand-coded from scratch or do they use some sort of site-building software?

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Managed Desktop: The Best Ways to Update Apps

Kraft Kennedy

With Managed Desktop, we’re leveling the playing field and providing accessible desktop management to firms of all sizes, without the prohibitive price tag. DIY updating is a recipe for disaster, and the risk of not getting everything right on the first try is just too great. What could go wrong if you DIY?

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Do the Frogs Really Boil?

Martinka Consulting

The new owner found a $50 a month software package that did all of them at once, using information already in the system. Heck, many years ago a client doubled his (newly owned) business in two years and he said the main driver was an online ordering system to book jobs versus phone calls (and phone tag).

Tools 40
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How RPA, NLP and ML will create the virtual workforce of tomorrow

Tom Spencer

RPA, which stands for ‘ robotic process automation ’, is a technology that consists of software robots ( bots ) that can mimic a human worker performing operations on their laptops. RPA software is not part of an organization’s IT infrastructure. This in itself saves organizations millions of dollars.

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Consultant Marketing Automagiced

Jerry Fletcher

These days that kind of information is in databases manipulated by software for Customer Relationship Management (CRM). A hash tag (which started on Twitter) linked to a keyword makes the item you’ve tagged more visible on social media. They knew the purchases, ring sizes and preferences for both wives and mistresses!