1 to 1

JUNE 1, 2021

And, while some customer service associates may initially fear automation – perhaps worrying it will take over part or all of their job – smart automation actually prepares employees with the tools they need so they’re ready to hit the ground running when volume surges hit.

Software 26

Software Turnaround Automotive ROI 26

Harvard Business

MAY 25, 2016

But get it just right and your sales efforts can drive productivity and growth. The efficiency of their sales departments, as measured by sales ROI (gross margin over total sales cost), also varies widely: The top 25% of companies we analyzed boast a sales ROI that is more than twice that of the bottom 25%.

Sales 31

Sales ROI Efficiency Operations 31

1 to 1

AUGUST 18, 2021

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Remember, if a retail journey starts slow, your customers will go elsewhere.

Retail 26

Retail Strategy Strategy Strategy& 26