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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

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Robotic process automation, or RPA, which uses automated tools and software to complete repetitive and simple manual tasks, is quickly gaining popularity in both front and back offices. It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. Streamlining Efficiency.

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5 retail strategies that are here to stay

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With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

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