Harvard Business

MAY 25, 2016

But get it just right and your sales efforts can drive productivity and growth. This includes all non-quota-carrying roles in the organization: customer-facing support, sales operations and administration, and sales management. Many companies with low sales ROI devote less than 30% of their sales staff to support functions.

Sales 40

Sales ROI Efficiency Operations 40

1 to 1

JUNE 1, 2021

It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. This results in faster resolutions for customers, better overall experiences, and increased productivity. Brands can achieve triple digit ROI from RPA and other CX automation tools.

Software 26

Software Turnaround Automotive ROI 26

1 to 1

AUGUST 18, 2021

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy.

Retail 26

Retail Strategy Strategy Strategy& 26

Business Consulting Agency

JANUARY 23, 2024

A single misstep, whether in product quality, customer service, or ethical considerations, can tarnish a brand’s image irreparably. Operational Inefficiencies: Mistakes in operational processes can lead to inefficiencies, wasted resources, and increased overhead costs. Rebuilding trust is often a long and arduous process.

Consulting 52

Consulting Turnaround ROI Case Study 52