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Extract those vexing pebbles to ease negative word of mouth

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This week’s Fast Track CX ROI webinar is the second episode in ECXO’s three-part series of short, practical sessions hosted by Ricardo Saltz Gulko, ECXO co-founder and managing director of Eglobalis , a global adviser in CX, design, and innovation. Watch the webinar on-demand.

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How To Sustain Change: Keeping The Momentum Going After The Training Ends

Nash Consulting

It not only reflects a significant loss in ROI from training investments but creates a “flavor of the year” culture, where people learn to hold their breath and wait for the new change to eventually and inevitably go away. From Idea to Action: Rethink your performance metrics to reflect new priorities.

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64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

Conducting Webinars or Other Online Educational Events. Conducting Webinars or Other Online Educational Events. ROI calculator. Once you’ve done some podcasting, online presentations, and webinars, speaking at a live web conference is a great next step. Webinars and Other Online Educational Events.