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How Avaya Turned Around Its Customer Ratings

Harvard Business

Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). And you do need to give a good team room to do their best.

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7 Factors of Great Office Design

Harvard Business

To illustrate how this all plays out on a larger scale in real companies, here are two mini case studies from businesses we’ve worked with. The developer teams realized that they were more interactive than they initially imagined, but also needed quiet space to churn out quick turnaround projects.