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Align sales and marketing to gain customers, drive growth

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Marketing and sales teams have traditionally had two separate objectives in most organizations: the marketing team works to get leads and fill the top of the funnel, while the sales team focuses on the bottom of the funnel and closing those leads. Lead prioritization is another people-based way brands can boost sales.

Sales 26
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Need Clients Now? 5 Strategies to Quickly Get More Consulting Clients

Consulting Matters

This helps discern where to focus your time, money and efforts and keeps you from being busy but not productive. Create a special offer on one of your programs or design small event and entice people to sign up by inviting them to a: Free webinar. Free 3-part video series. Live Q&A call.

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Need Clients Now? 5 Strategies to Quickly Get More Consulting Clients

Consulting Matters

This helps discern where to focus your time, money and efforts and keeps you from being busy but not productive. Create a special offer on one of your programs or design small event and entice people to sign up by inviting them to a: Free webinar. Free 3-part video series. Live Q&A call.

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CSAT vs. CES vs. NPS: How to turbocharge key metrics for contact center success

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CSAT is a simple customer satisfaction survey methodology that measures a customer’s satisfaction with an organization. It’s a customer loyalty and satisfaction metric, ranging from -100 to 100, that measures how likely customers are to recommend a product or service to others. What is a CSAT rating? What is a CES rating?

Metrics 26