Rick Conlow
MAY 31, 2023
Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.
Rick Conlow
JUNE 15, 2022
In most employee engagement surveys; leadership communication often has the poorest ratings and the most negative feedback. In a manufacturing company, we helped them set up process improvement teams in all areas of the business. As a result, they achieved increase sales to existing customers by 212% over two years.
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Rick Conlow
FEBRUARY 15, 2023
However, these comments are also a wakeup call for a manager to improve his or her team leadership skills. Team Content and Process The bottom line is that a team’s success largely depends on the content and the process. I learned a valuable lesson about the lack of team leadership. “I’m too busy.”
Rick Conlow
AUGUST 21, 2023
For example, one of our clients wanted to increase sales results with existing customers. Management set a fifteen percent goal for improvement. ” Employees can give each other virtual “kudos” for demonstrating Amazon’s Leadership Principles. We thought they could do more. Finally, see Rick’s newest book.
Consulting Matters
APRIL 24, 2020
After eight years of service, I left and worked at a couple of commercial nuclear power plants and earned a project management certification and a Master Black Belt Lead Sig Sigma process improvement black belt, along with my engineering degree. But what I really enjoyed doing was – I’m really kind of that in-between guy.
Consulting and Organizational Management
APRIL 14, 2013
Years ago, I remember going out on sales calls with one of the partners in our consulting firm, Marv Weisbord. We would most often be asked in to help a leadership team that was struggling. team building, coaching, a visioning conference, a process improvement project, etc. Leadership. Coaching and Action Learning.
Progressus
NOVEMBER 10, 2023
The Power of Unity Firms need real-time insights into the entire business – finance, project accounting, sales, everything – otherwise multiple versions of the truth will start showing up in budgets, estimates, and forecasts. Are project operations, sales, customer service, etc. Do process improvements support strategic objectives?
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